Overall, I am VERY happy that I’ve chosen this hotel. The hotel service was worth much more than what we paid.
They have a free pick up/ drop off service from the airport (no drop off service provided by the hotel staff after 9pm, the airport closes during night). When I sent an email to the hotel to make a reservation for the pick up service, they gave me a polite and nice reply which made me feel excited meeting hotel staffs.
A nice hotel staff was waiting for us at the arrival gate. There was no SIM store in the airport and we asked him to take us to the SIM store in the city. The SIM card we got cost $10 for 6 days with plenty of data. The airport is only 15min away from the hotel but the staff told us that there will be a large new airport soon which is about one hour away from the hotel.
Once we arrived, hotel staffs welcomed us by saying “Welcome home”. We arrived at the hotel around 9am and they offered us a complimentary morning coffee. Since then I’m a big fan of Cambodian iced coffee.
They allowed us to check in early and even upgraded our room, which was the perfect start of our one week stay at this hotel. Ms. J at the reception is a professional and very supportive throughout our stay. She explained to us about the city, the tours offered by the hotel etc. In the beginning, I was full of anxiety exploring the city alone with my female friend, but the tours and Tuktuk drivers provided by the hotel were reliable. Especially cooking class and the dinner show are highly recommended. Sometimes it is cheaper to book via the hotel than via online travel agencies.
We loved the wonderful breakfast at the hotel. Ms. H at the restaurant is very lovely and friendly, we became friends immediately. Whenever we went to have breakfast, she was very supportive. They have a buffet as well as à la carte menu. Thé chef cooks omelette or noodles in front of you on request. There are so many different kinds of food to enjoy, so don’t worry if you are considering a long stay.
When you have a sunrise tour which starts in the early morning, they provide you lunch in a fancy box and an orange juice. My friend liked it.
The room was very clean. I didn’t complain but our bed sheets haven’t been changed (they only did bed making). I’m sure that they’ll change your sheets if you ask at reception. Sometimes I found a small insect but it was acceptable. They don’t provide water bottles, instead they give you water in glass bottles.
They have a lovely outdoor swimming pool. We enjoyed chilling on the swinging bed by the pool.
The massage at the hotel was reasonable and good for the price. I got Swedish massage for one hour, the therapist noticed that I’ve got problems with my shoulder. She tried her best to fix this.
The location of the hotel is perfect, easy to access the night market as well as pub street (10 min walk) and the museum. There is a Japanese restaurant in front of the hotel (I wanted to visit but didn’t have time) and there are some supermarkets and a shopping mall(?)next to the hotel.
I really appreciate everyone working at this hotel who made our stay wonderful. I’ll definitely come back to this hotel when I get another chance to visit Siem Reap again. I highly recommend you to stay in Memoire D’Angkor Boutique Hotel.
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