Hong Feng Hotel

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An older hotel with spacious rooms. Although older, the rooms are in good condition. The shower is spacious with excellent water pressure and the bed is very comfortable. The front desk staff make every effort to make your stay comfortable. The location is great, in the heart of Lowu. This does bring some noise from the street though, but it is easily managed with some earplugs. The one problem though is with smokers. When I checked in, the room smelled of smoke. When I raised the issue with the front desk, they promptly offered another room. However, it had the same issue. So, I kept the original room. They then put an air purifier in the room and offered a fruit plate to apologize, both of which were very much appreciated. The air purifier helped a great deal. However, in the morning, I could smell smoke again when I woke up, though it was not the room. I wonder if it was from the pillows or mattress. I also noticed there was a room doen the hall with three men who left the door open and smoked continuously. Lastly, there were cigarettes in the water by the elevator, which shows some guests do not respect the no smoking policies. Perhaps the hotel should consider making smoking floors and non-smoking floors which would address this issue. It is common in other hotels. One other note is that when I walked in the room the first time, I was greeted by a small cockroach. This was the only one I saw during my stay. However, it was mentioned in another review so perhaps the hotel needs to consider closing for a few days to properly deal with this matter. Lastly, although there was abundant hot water, the water for the bathtub was only warm, not hot. There is nothing like a very hot bath at the end of the day to relax. Overall, a good stay and I would book this hotel again. Hopefully they can address a few shortcomings.

Hotel was great. Nice location and nice service. The only downside was that they did not do breakfast during the Chinese New Year. (We weren’t aware of that when we booked.) Location was perfect. It was a 5 minute bike ride to the main train station hub that takes you to Hong Kong.

Very good services and assistance provided by front desk staffs and manager Ms Xiao Jun. Room cleaners are all very well manners and hardworking, all the daily replenished items has been timely supplied. Give them 5 stars compliments, and highly recommend this hotel to fellow travelers.

Quite nice with some good staffs. But the room hygiene is not good and there are hairs on the floor

My usual hotel when in Shenzhen. Room is clean and staff is friendly. Hotel is well located and eateries are within short walking distance.

The staff at the Hong Feng hotel were very kind and helpful! We were entertained by the robot that made deliveries to the room. The lobby is nice and there are many shops and restaurants near the hotel. The WiFi signal was strong and we were able to stream video without any problems. The bed was comfortable and we enjoyed having both a bathtub and a shower. We enjoyed our stay here and recommend this hotel to other travelers!

So so. The location is fine - plenty of food and near to MTR. What I don't like: 1. Upon check in, they couldn't find my booking. Took them a while. 2. First gave a room where water from bathroom flooded the carpet outside. 3. They have another room thereafter, but there was a mosquito(s) in the room which kept attacking me. 4. Bathroom layout - shower screen door didn't close properly and so it was always wet despite exhaust fan. 5. They don't change the bedsheets everyday. 6. Weekends no buffet breakfast (seems to be more a business hotel so buffet only on weekdays).But service staff is good. I don't think I will book this hotel again.