คำตอบจากที่พัก: ขอขอบคุณเป็นอย่างยิ่งที่เลือกใช้บริการโรงแรม Vienna Goodnight International Hotel สาขา Shenzhen Tanglang Metro Station ทางโรงแรมขอขอบคุณข้อเสนอแนะและความคิดเห็นอันมีค่าของท่าน ทางโรงแรมจะพัฒนาบริการอย่างต่อเนื่องโดยยึดความต้องการของลูกค้าเป็นหลัก และหวังว่าจะได้ต้อนรับท่านอีกครั้ง!
ผู้เข้าพัก
ห้องเอเลแกนท์ที่มีเตียงควีนไซส์
เข้าพักเมื่อ มิ.ย. 2026
ทำงาน
29 รีวิว
5.0/10
โพสต์เมื่อ 14 ก.ค. 2026
This hotel is not bad. The rooms are actually good, for the most part. This hotel is weird. 1) Weird Location. For some reason this hotel is located right inside the Schenzhen Metro Depot, which means there're fences everywhere. To get to that hotel, a taxi has to actually go through the Metro Depot checkpoint with the guards. Which also means there's absolutely nothing around the hotel itself. No shops, restaurants or anything at all. The hotel sits between a totally undeveloped wooded mountain and that Schenzhen Metro Depot. 2) weird electronic system. My room card all of a sudden stopped working for the elevators for no apparent reason. Which meant I was unable to get to the 27th floor where I lived. I had to go to the front desk, where the staff gave me 2 new cards. The new cards worked for the elevator but wouldn't open my room door, so the next 5 minutes I spent in the presence of that hotel's engineer. 3) Half the room wall buttons don't work. The TV never worked throughout my 6 day stay despite the fact I complained about it every single day of my stay. 4) weird thing is happening with the floors at that building. The hotel guests residents are only Floor 21-27. Who or what lives on the rest of the floors is anybody's guess. Their stuff never bother explaining that to you. 5) no concierge desk as such. There's absolutely no one there to assist you with your luggage. 6) Their elevators are too slow for a 27 floor building. It takes them quite a while to reach Floor 27. In other words: never again.
แปล
คำตอบจากที่พัก: Dear valued guest,We are terribly sorry that your stay was plagued by multiple troubles including inconvenient location, broken room cards, malfunctioning TV and control buttons, slow elevators and insufficient supporting services.We have arranged our engineering, front desk and operation teams to tackle all the problems you mentioned right away, including full equipment maintenance, elevator efficiency optimization and supplementary concierge service. We will also add prominent location reminders online to avoid information asymmetry for future guests.We deeply regret disappointing you this time, and we will spare no effort to upgrade every detail of our hotel. We hope you can give us an opportunity to make it up to you in the future.
ValVal.C
ห้องเตียง 2 เตียงเอเลแกนท์
เข้าพักเมื่อ ก.ย. 2025
ทำงาน
37 รีวิว
7.5/10
โพสต์เมื่อ 26 ต.ค. 2025
Very clean hotel, big room with massage chair. Check in process quite slow. Others all good.
I enjoyed the stay and loved the room. Great bed, and i have a sleep that i have longed for. The services are great. The staff, especially the young lady at the front desk, are very helpful and professional. Highly recommended.
Excellent condition! Easy traffic to the city! Friendly staff!
แปล
คำตอบจากที่พัก: Dear guest: Thank you very much for choosing to stay at Vienna Good Sleep International Hotel Shenzhen Tanglang Subway Station branch, to provide you with comfortable hotel service is the purpose of Vienna service, thank you for your recognition, look forward to seeing you next time!
ผู้เข้าพัก
ห้องเตียง 2 เตียงเอเลแกนท์
เข้าพักเมื่อ ต.ค. 2023
ทำงาน
3 รีวิว
7.5/10
โพสต์เมื่อ 16 ธ.ค. 2023
Location is a little far away from any public transportation. The room is big and clean, friendly staff.