เที่ยวบินกลางคืนจากสนามบินเซินเจิ้นมาถึงแล้ว การเดินทางโดยรถยนต์สะดวกมาก สภาพแวดล้อมในห้องพักสะอาดและถูกสุขอนามัย
ห้างสรรพสินค้า KK One อยู่ชั้นล่าง สะดวกสำหรับการรับประทานอาหาร
คุ้มค่าแก่การเข้าพัก
Unfortunately, our experience was very disappointing. Upon arrival, we were forced to change rooms because the room we were given was very small and did not correspond to the one we had booked.
The worst part is that we eventually accepted the change reluctantly. The room did not seem suitable for a family. Most of the furniture and equipment were old and worn out, and above all, the cleanliness was clearly not acceptable.
The walls were stained with paint, and underneath the beds and sofa was really disgusting, with a lot of dust and dirt. We also found the wok in a very dirty and rusty condition.
I know the management will probably respond to this review, but I prefer to let future guests judge the reality for themselves.
Personally, I do not recommend this accommodation for families.
The family room we were allocated was not even cleaned upon our arrival, it was very dusty. And the worst part was the kitchen ventilation system through which we could smell the cooking from other rooms! It was horrible.
The mattress in one of the rooms was extremely hard.
After tough negotiation and insistence, we were able to get a new room, but the damage was done.
A+++Excellent hotel, near metro, great mall downstairs, great staff, will stay again! Washing machine in apt...pots to heat up food, and super quiet. Thank you!
Amazing apartments in a great location in Shenzhen , community based location with alot of things to do nearby.
I left my wallet in the room immediately they messaged me with picture and even held it for me for a few days at front desk.
Very good staff and service!!
We ended up staying only one night and added an extra room in the apartment. We requested twin room and non smoking room in our booking. However, we only found out that they were not able to accommodate our request when we checked in. Both apartments heavily smelled of cigarettes. The lady at the reception was very nice. The rooms were clean despite of the smell. Bed were comfortable. Location was good. It is just not suitable for us.
The location is fantastic, situated right above the KKone mall. The convenience of having shopping and dining options at my doorstep was a definite plus.
While the room itself was satisfactory, downside was the strong cigarette smell that lingered throughout my stay. This was a bit disappointing and affected the overall comfort of the room. Despite this drawback, the hotel's prime location above the KKone mall offers guests easy access to a variety of amenities and entertainment options right at their fingertips.