Overall not recommended. Air-con is super mouldy, the bathroom walls were mouldy. The walls got dirts on the surface. Booked 2 rooms and able to check in for one around 2pm the other wasn’t ready till 3:30pm. Most certainly won’t return.
แปล
คำตอบจากที่พัก: Dear guest: Thank you for choosing us and providing feedback on your stay experience. We deeply apologize for this experience and attach great importance to the questions you raised. We would like to explain them one by one as follows: - According to the booking policy, the check-in time is 14:00, and the cleaning of the second room was delayed on that day due to the concentration of holiday passenger flow. -The cleaning team has expedited the process and will complete it in about 20 minutes. They have informed the customer in advance that they need to wait and did not intentionally delay. Regarding the verification of facility issues: A dedicated person has been arranged to inspect the air conditioning and bathroom walls. If there are any mold or stains, they will be rectified immediately. -The daily cleaning standards need to be strengthened to avoid similar situations from happening again. We deeply apologize for the poor check-in experience and have optimized the allocation of manpower during holidays to ensure timely delivery of the property.
Tam Young
ห้องสแตนดาร์ด เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.ย. 2024
เดินทางกับเพื่อน
2 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 27 ต.ค. 2024
Room is big and clean but Old fashions . 5 minutes walking distance to the place. Good price for travelers. Many coffee & drink shops around.
แปล
คำตอบจากที่พัก: Thank you very much for your positive feedback. Your support is our greatest motivation, and we will continue to work hard to provide you with better service.