Booked this room for a friend. Comfortable place with their own made pillow and beds! You can actually buy from them! The experience has been great! This is very value for money! Strongly recommend
Is not the one that i want to book at first. This hotel is located 1.4km away form the railway station. There are another one inside the railway station
Excellent hotel - very fresh, clean, and well-maintained. The staff are polite and helpful. Complimentary drinks are available both in the room and in the lobby, which is a nice touch. The bedding is comfortable, and the blackout curtains work perfectly, ensuring a great night’s sleep. The lighting is well thought out, and the shower is excellent, with high-quality toiletries provided.
Breakfast is good, with a decent variety of options. The location is also convenient - it’s easy to get there by taxi from Shenzhen North Railway Station.
Overall, a very pleasant stay.
Tasty breakfast, helpful staff. It's a 30 minute walk to the high speed train station so you still need to take a taxi or train if you have a lot of bags. Our room was right outside the elevator so there was lots of noise all night long. Bed was very comfortable.
Nice hotel, clean and friendly staffs. Room is big, bed is comfortable. Location said is near to Shenzhen Train station and Metro, but not really need to take taxi to everywhere. Luckily the taxi is cheap and fast when order. Hotel is facing main road under construction of train station.
A lot of eateries around the hotel which is very convenient. However the subway station is pretty far away and it’s not that near the high speed rail. Staff are helpful but at times there was people smoking at the lobby which makes the place smell of smoke. And no one stops them.
Good service from.counter staff
-booking of didi to airport
- no extra charge for lost of room key
- free breakfast upgrade by giving a good review
-welcome package for 2nd return to accomodation hand cream body cream for a pair
-free laundry service including service by putting up.notice of room number to return clean laundry tp room
Room._ sensor base on hand movement ane light up to toilet at night
Very counteous staff
Cons
Shower head was only one type.spray
The room was neat and clean as usual, the air conditioning was just running fine, not over chill or dry, the bathroom and all equipment are well maintained. Atour is generous to offer lots of free drinks. I would like to suggest if we are allowed to choose the bottle tea to be free of sugar or with sugar would be perfect. And the light management is great, you can sleep till 10am without being wake up by sunshine.
I booked because the location was near the train station, however, it ended up being a nightmare to find as Google maps keep me walking about for what was suppossed to be 12 mins (from the station) for about an hour! Do not use Google map though a passerby used AMap and could still not really help. There are huge road works with cranes, and road blocks and despite asking policemen, the location of the hotel was not very know to the locals that I asked. This is not the fault of the staff but it would help to put some directions on the website or booking information, give customers the correct Metro exit as Metro staff have me the wrong one. I believe it was supposed to be Exit D ? Please ask the hotel to confirm and save getting lost. There are restaurants around the corner.