Amazing hotel. Rooms are clean. The staff are super helpful and friendly. The toilet is clean and has music. The room even has an air purifier. Overall it’s very value for money.
The customer service is bad, they are not able to meet the good service standards, advised to have re-training to ensure you perform your professionalism as the Position of Customer Service.
The rooms has incorporated some modern activities i.e. sound systems, and robot delivery. The general cleanliness of the hotel is good, however, needs updating. Often seeing insects crawling into/out of the dirty carpet. Need more staff for cleaning i guess? We had returned to our room around 9PM one night and there was a big bag of garbage at the elevator, the next morning at 9AM still sitting there.
The location is not too far if you have a car to drive to and from places. Took us quite a long time (20mins) to get a Didi Taxi in the morning from hotel to the Shantau train station. Took us around 20-30mins drive to city center/tourist area. Nothing much nearby.