คำตอบจากที่พัก: Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo FernándezDeputy Manager
คำตอบจากที่พัก: Thank you very much for choosing ibis Styles Sevilla Santa Justa and for your comment, it is great!We work hard to offer our guests a pleasant experience and we are pleased to know that we have achieved this in your case.Additionally, we pride ourselves on being a well-located hotel, making it easy for our guests to explore the city and its surroundings.We will be happy to welcome you again on future visits to Seville.A big greeting! 😊Rodrigo Fernandez.Subdirector.
Warning
To all Northern Europeans that enjoy air contained rooms, DO NOT USE THIS HOTEL, the air con in this hotel can only be set to hot or cold, we slept in a room in Feb that at night was in excess of 26 degrees, our (room 517) was on the front of the hotel, the window partially opens to allow some air into the room, but you then have road traffic noise and the bar opposites noise until after 1am each night, I struggle to understand that if our southern European friends visited us in the North and we had no heating on for them it would be a problem.
Between my wife and I we have stayed in over a 2000 hotels worldwide for business and pleasure over the years and this has got to be one of the poorest I’ve stayed in, our kids got us the trip to Seville as a Christmas present and the only thing we checked was that it had Air Conditioning which it shows on the website.
If you look through the comments you will see that the deputy director said he would look into it two years ago but it would appear nothing has changed because ALL rooms need to be either heated or cooled ……… how crazy is that, Ibis and the developers of this site have done a terrible job in relation to the HVAC in this property.
On the second night we asked for a portable fan but they don’t do these either, so much for doing something surely this should be the minimum.
Location is at least a 25 minute all to the main attractions so very poorly located. We walked an average of 6 miles a day at least 1.5-2 miles walking back and forth to the hotel.
Drinks prices are not budget Johnny walker and dash of sprite 12 euros
Breakfast avoid Santa Gloria bakery cafe is just across the road.
Staff all pleasant though.
Will be visiting Seville many more times in the future but will not be staying at Ibis.
ดูเพิ่ม
แปล
คำตอบจากที่พัก: Dear Paul Midgley,Thank you for sharing your feedback on your recent stay with us. We sincerely appreciate your feedback as it helps us to understand the areas where we need to improve our services.We regret that the air conditioning system did not meet your expectations during your visit and we are very sorry that you did not enjoy your stay for this reason. The temperature in Seville on the days of your stay was around 18 degrees during the day and 8 degrees at night. The heating, due to environmental issues in Spain, is between 22 and 19 degrees and the air conditioning between 22 and 25 degrees. That is why we are not yet authorised to switch to air conditioning.We are also sorry to hear that you found the hotel far away from the tourist attractions. We are a 10 minute walk from the start of the city centre and have good bus, metro and tram connections around the hotel.On a positive note, we are glad to hear that you found our staff pleasant. Thank you again for your comments and we wish you all the best for your future travels.We hope you will give us another opportunity to have a great experience.Best regards,ibis Styles Sevilla Ciudad Santa Justa
ดูเพิ่ม
ผู้ใช้ไม่ระบุชื่อ
ห้องมาตรฐานพร้อมเตียงคู่
เข้าพักเมื่อ ม.ค. 2025
คนเดียว
4 รีวิว
3.5/5
โพสต์เมื่อ 3 ก.พ. 2025
location is good just 10 minutes walk from bus and railway station, buffet breakfast choice is less , room is not small , poor experience is no water suddenly during taking shower, call to reception few times but nobody answer, it's so embarrassed
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for your feedback. We appreciate your comments regarding our location and room size. We sincerely apologize for the inconvenience you experienced with the water supply and the reception response. Your concerns are important to us and will be reviewed.Best regards,ibis Styles Sevilla City Santa Justa
ดูเพิ่ม
Vincent Linus
ห้องมาตรฐานพร้อมเตียงคู่
เข้าพักเมื่อ ม.ค. 2025
ครอบครัว
15 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 25 ม.ค. 2025
Location is great near the main train station. The reception very help us to booked the hotel, really nice and helpful. Overall the hotel is great!
แปล
คำตอบจากที่พัก: Dear Vincent Linus,Thank you for your kind words regarding our location and the assistance provided by our reception team. We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.Best regards,ibis Styles Sevilla City Santa Justa
ดูเพิ่ม
ผู้ใช้ไม่ระบุชื่อ
ห้องมาตรฐานพร้อมเตียงคู่
เข้าพักเมื่อ ธ.ค. 2024
หวานกับคู่รัก
17 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 28 ธ.ค. 2024
Location is a 20mins walk to the city center, simple buffet breakfast, friendly receptionist. Room is simple and basic, most importantly it was clean. Microwave and water cooler available for use at the cafe located next to the lobby. 10mins walk away from Santa Justa station
แปล
คำตอบจากที่พัก: Hey there!Thanks a ton for the lovely feedback! We're glad you enjoyed the clean rooms and our location. It's also great to hear you liked our breakfast and facilities. Hope to see you again for another chill stay!Cheers,Rodrigo FernándezSubdirector
ดูเพิ่ม
Yin Bing Antonia
ห้องมาตรฐานพร้อมเตียงคู่
เข้าพักเมื่อ พ.ย. 2024
หวานกับคู่รัก
4 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 10 ธ.ค. 2024
Just a short walk from train station. Clean and reasonable size room. Good breakfast. Friendly staff.
แปล
คำตอบจากที่พัก: Hi Yin Bing Antonia,Thanks a ton for your kind words! We're thrilled you enjoyed the cleanliness, breakfast, and our friendly team. We hope to see you again soon for another great stay!Cheers,Rodrigo FernándezSubdirector
ดูเพิ่ม
Harsh1101
ห้องมาตรฐานพร้อมเตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ ม.ค. 2025
หวานกับคู่รัก
6 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 27 ม.ค. 2025
Cute hotel. The rooms are decently big to have luggage and even move around. No kettle or coffee in room which was a bit of disappointment but they have water filter on every floor so that was a plus. Toiletries not provided in room but you can ask the reception for toothbrush etc. location is a few hundred meter walk from Santa Justa Station. Cathedral is walkable as well. Takes about 20 minuets to reach. Other attractions are also explorable on foot.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for your kind words about our hotel. We are delighted that you found the rooms spacious and appreciated the water filter facilities. We understand that the absence of a kettle and coffee in the room, as well as toiletries, may have caused some inconvenience; however, we do offer these upon request at the reception. We are pleased that you enjoyed our convenient location, allowing easy access to various attractions.We hope to welcome you back for another enjoyable stay.Best regards,ibis Styles Sevilla City Santa Justa
ดูเพิ่ม
ผู้เข้าพัก
ห้องมาตรฐานพร้อมเตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ ธ.ค. 2024
เดินทางกับเพื่อน
1 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 3 ม.ค. 2025
Nice location, about 10min walk from train station. Friendly staff and nice breakfast
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rodrigo FernándezSubdirector