Very comfortable stay, good location. 24*7 Convenience store right below the hotel was a saviour.
The apartment doesn't get serviced once a week, though I wish it was done daily. While the apartment is spacious, the aircon is in a corner rather than the centre of the room. It would have been better to have two aircons, especially with the possibility to split the master bed by closing the sliding doors besides it.
Breakfast spread was average with limited option for vegetarians.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to write this review.I have noted you comment in regards to the air conditioner and the breakfast service. I will share your comment with our team members and seek further improvement in our future plans.Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
코토코
ห้องสวีทห้องนอนเดียวสำหรับผู้บริหาร ห้ามสูบบุหรี่
เข้าพักเมื่อ ธ.ค. 2024
ครอบครัว
4 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 5 ม.ค. 2025
위치가 진짜 너무 좋아요
광화문, 인사동 다 걸어서 5-10분 이내에요.
궁뷰, 절뷰 ㅋㅋ 뷰도 다 좋습니다!
시설도 이 정도면 좋죠 ㅋㅋ
แปล
คำตอบจากที่พัก: 안녕하세요, 고객님.서머셋팰리스서울을 이용해 주셔서 감사드립니다.저희 호텔에서 즐겁고 편안한 시간을 보내신 것 같아 기쁘게 생각하며, 앞으로 더욱 훌륭한 서비스를 제공할 수 있도록 노력하겠습니다.다음에 다시 고객님을 모실 기회가 오기를 바라며, 늘 건강하고 행복하시기를 기원합니다.Joyce KimGuest Service Manager
คำตอบจากที่พัก: Dear Todd2013,Thank you for taking the time to write this review.We are glad to hear that you enjoyed your stay with us. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience.Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future.Yours sincerely,Joyce KimGuest Service Manager
ผู้ใช้ไม่ระบุชื่อ
ห้องสตูดิโอ
เข้าพักเมื่อ ธ.ค. 2024
คนเดียว
1 รีวิว
3.0/5
โพสต์เมื่อ 22 ม.ค. 2025
다른건몰라도 데스크에서 젤 나이많아 보이는 남자직원 투숙객 응대하는게 너무 투박스러움 이런분이 어떻게 서비스업에 근무하시는지 이해가 안감 기본 교육 다시 받아야될 듯