"The hotel provided an excellent experience during our first trip to Palau. The room was spotlessly clean, spacious, and very comfortable, making it easy to relax after a day of exploring. Its location in the city center was extremely convenient, with plenty of restaurants and shops within walking distance, so we never had to worry about transportation or finding good food.
What truly stood out, however, was the front desk staff-Yssa . They were polite, approachable, and genuinely warm in their interactions. Their professionalism was matched by their friendliness, and they went out of their way to assist us whenever we needed help. It is rare to encounter employees who combine beauty, kindness, and dedication so seamlessly, and their presence added a special charm to our stay.
Thanks to their thoughtful service, our journey was not only smooth but also filled with delightful moments. They made us feel welcome from the very beginning and ensured that our needs were met with care and efficiency. This level of hospitality is hard to find and deserves recognition. Overall, the hotel offered both comfort and heartfelt service, making our Palau adventure even more memorable."
"Great location, friendly staff, cool aircon, international TV channels, decent breakfast, 24/7 lobby coffee. Canoe House restaurant next door. Can’t fault it. Mei at Reception was so great, happy to recommend this hotel to anyone visiting Palau"
"The hosts, facilities, food, wonderful! I had only one hiccup - I had a lot of internet issues staying in a room further away from the lobby but upon hearing I needed to work they moved me to a closer room, which was incredibly kind of them to do! I loved the stay and loved how hospitable and kind everyone was!"
"Best part of the hotel is the private beachfront where you can swim and do decent snorkel (you might see turtle if you’re lucky).
Hotel is located on Malakal which is 10 mins drive from downtown Koror. The restaurants on Malakal are not as many as Koror so that’s the only downside. Breakfast at the hotel was not bad too.
Room is clean and immaculate although oddly there were a couple of ants."