"The hotel provided an excellent experience during our first trip to Palau. The room was spotlessly clean, spacious, and very comfortable, making it easy to relax after a day of exploring. Its location in the city center was extremely convenient, with plenty of restaurants and shops within walking distance, so we never had to worry about transportation or finding good food.
What truly stood out, however, was the front desk staff-Yssa . They were polite, approachable, and genuinely warm in their interactions. Their professionalism was matched by their friendliness, and they went out of their way to assist us whenever we needed help. It is rare to encounter employees who combine beauty, kindness, and dedication so seamlessly, and their presence added a special charm to our stay.
Thanks to their thoughtful service, our journey was not only smooth but also filled with delightful moments. They made us feel welcome from the very beginning and ensured that our needs were met with care and efficiency. This level of hospitality is hard to find and deserves recognition. Overall, the hotel offered both comfort and heartfelt service, making our Palau adventure even more memorable."
"The hosts, facilities, food, wonderful! I had only one hiccup - I had a lot of internet issues staying in a room further away from the lobby but upon hearing I needed to work they moved me to a closer room, which was incredibly kind of them to do! I loved the stay and loved how hospitable and kind everyone was!"
"Hotel was nice and the room was very clean and well kept. Hotel grounds were beautiful and staff was very friendly.
Close to down but it’s more in a residential area so need to be aware of the dogs if your walking around, especially at night"
"I really enjoyed my stay at Palau Royal Resort, which lasted for 6 nights as my return flight had to be postponed by 2 days. It was home away from home, and I cannot thank all the staff enough for their excellent service, welcoming smiles and wonderful help rendered throughout our stay. Our room was also cleaned up very well every single day, kudos to the lovely cleaning lady who always greeted us with a beaming smile when she came around to do her job. 10/10 would recommend this hotel to anyone looking for a relaxing stay in Palau!"