"As soon as we arrived, we were warmly greeted by the guard, who promptly informed the front desk of our arrival. He clearly directed us to the reception area and kindly reminded us to be careful while going down the long staircase, very efficient and friendly service.
The front desk staff were professional and polite. They even offered to extend our check-out time to 2 PM so we could better enjoy our stay, especially since we arrived around 6 PM. We truly appreciated this thoughtful gesture as we were celebrating my birthday.
The food was excellent. The lechon kawali was a standout, perfectly crispy and juicy. The halaan soup tasted comforting and homey, and the fish fillet was crisp on the outside while tender and flavorful inside. The sandwich was also good.
The view is absolutely stunning, with a breathtaking sunset. Our room was spacious and even had a balcony, which we loved.
The only downside was the pool, which is quite small and can get crowded if everyone decides to swim. The Water pressure in the bathroom in our room is weak we had a hard time showering and flushing the toilet.
Additionally, the staff at the water activities area were not very accommodating. Although kayak and snorkeling equipment are complimentary, they seemed uninterested in assisting us. We noticed they were more attentive to foreign guests, and we hope the staff can provide equal service to all guests in the future.
Overall, it was a lovely stay with just a few areas for improvement."
"The resort is quite dated it could do with a makeover.
Originally built in 1992, I don't think anything has been improved since then. The breakfast was very good, but some of the mains not so. The staff were brilliant and looked after us really well. As for the location, it is way off the beaten track, but we enjoyed our time there. The snorkelling was a great experience, and the training pool was an added advantage for a novice."
"Accommodation & dining was mediocre.
However, the diving was AMAZING; facilities and quality of the diving equipment are seriously good and well maintained.
The dive master was exceptional and the dive shop offered great service including all the boat crew.
Would have given a 6 star rating for the diving only.
Beware when booking via trip.com, there were massive issues and the reservation was recorded in the resort's system until I followed up with trip.com - quite a hassle."
"This was an amazing trip! I haven't had a chance to write a review but here it goes.
1. The staff - Super amazing and friendly, always smiling and helpful.
2. The managers - great, caring, funny and always went above and beyond to help and accommodate.
3. Resort - Amazing ocean view and lots of activities, we went back 3 times in a span of 2 weeks. Lol
4. Room - clean and comfortable!
5. Food and drinks - delicious and amazing! One of the best in the Philippines.
I've been to many hotels and resorts worldwide, but this has been the top of all of my stays. The vibe, the friendliness, activities, food and drinks. I've never felt so relaxed and I didn't even need to use my phone. No stress and all good vibes! Waking up to see the ocean with a nice cup of coffee with smooth music, it makes the hours of drive (almost 4 hours one way) to there well worth it.
In my opinion, this was more than a stay, this was an unforgettable experience! We have been through the regular days and also the typhoon days, they have been amazing and helpful the whole time! It was definitely an adventure! Now I'm back in Florida again and I miss this place, but I'm planning a visit the Philippines next year and I will make this my top place to visit!"
"Hotel service is great, reasonable food price for a resort
Clean environment , Room is clean.
But the washroom needs improvement
1, Bathtubs higher than the deck during the shower causing water flows on the ground , Floor gets wet and won't dry till overbite .
2, The shower water temperature fluctuates between hot and cold making it difficult to maintain a comfortable shower,"
"Perfect als je van duiken en snorkelen houdt. Heerlijk Italiaans Restaurants op 1 km. Hele lieve mensen maar voor de Filipijnen denk ik veel te duur.
Gratis kano en materiaal beschikbaar vanuit het Resort. Tip: boek direct via de eigenaar"