"It was such a pleasant surprise. The hotel was conveniently located at the heart of Baguio. It is also very near Camp John Hay which our family really loves. It is reactively new so it was very clean and so beautiful. The staff were so friendly, accommodating and welcoming. Everyone was so amazing. It was such delightful experience for our family, we enjoyed the hotel so much even the food at breakfast was so good. I would give this hotel an excellent rating as they also treated their guests with 5-star service. Kudos to everyone and we will surely be back. Thank you Chateau De Maisons for the great, amazing stay at your hotel."
"Sana may lutuan plates spoon baso sa room, dinig ang naglalakad sa taas na unit. Kapag maingay ang occupants sa ibang unit maxadong dinig. Kung brownout pkiinform sana mga guest then pede magbigay ng alternate lighting. Nakita nmn kung ilan ang guests pero hindi dnagdagan ung towels and blankets kelangan pang magrequest including pamunas ng sahig wala nadatnan. This is not to discredit but for ur improvement po. God bless"
"Upon check-in at around 1200, we requested an early check-in because I have a PWD with me, and we were given 1 room, though I booked 2 rooms, acceptable because early check-in depends on the availability of the room. Thank you for the help.
The facility is clean, and our room cleaner in room 9004 is commendable, but the other room was not cleaned, unsure about the standard cleaning procedure (daily or as per request).
Some staff members are courteous, but others are not.
Upon check out, the check-out policy was 1200 due to unavoidable circumstances. We were delayed checking out. I requested a little bit of delay but hotel insisted that we need to vacate the room as the next occupant is ready to check in. Question k lang nong kmi ang mag early check-in is d pwede dahil ndun pa ang ocupant pero nung kmi ang nadelay pramg ang higpit nila at we don't have a choice. Kaya prang unfair man.
The food was good
Unhappy ako sa experience k dun sa early check in at check out need to improve on that part cguro"
"Overall our stay was ok. But i would not recommend it for guests planning for a staycation
.
Pros:
●Rooms are big and shower area is spacious, and water pressure for showers, bidet, and faucet are strong.
● Breakfast buffet is good
●Hotel Staffs are friendly and approachable.
●View is nice
Cons:
●Although the hotel is relatively new, the amenities appear poorly maintained.”
Specially for the Pool area/Gym Area - Poor ventilation has caused the area to smell damp and moldy.
●8th floor, place is not very well lit, especially at night.”
●Pool hours is not consistent with what is posted online.
Suggestions: Timely repairs are necessary to maintain guest safety and provide a relaxing stay."
"We had a lovely stay at this hotel! The view was beautiful, and we really appreciated having a small balcony where we could relax. The location also is very accessible, making it easy to get around the area.
We also loved that the room came with a well-equipped kitchenette, including a complete set of utensils, an induction cooker, cooking pots and etc.
The host was super nice, very warm, and extremely accommodating throughout our stay. Our trip was quite short, but we’d definitely love to come back and stay again next time 💛"
"The hotel is okay for a short stay, though there are a few things to keep in mind.
The place is a bit old, and it shows in some of the room features. The electrical outlets are the parallel type, so you’ll need to bring an adapter if you plan to charge your devices. The bathroom setup could also use some improvement—the door doesn’t lock, and the shower door doesn’t fully close, which means water can easily spill out and leave the floor wet.
We paid a little under ₱2000 for an overnight stay, which already included breakfast. The location is also fairly convenient. If you enjoy walking, Burnham Park is about a kilometer away, and it’s an easy and pleasant walk—we ended up going there on foot ourselves.
Overall, it’s not the most modern or polished place, but it works fine if you’re just looking for a simple place to stay for the night."