"As soon as we arrived, we were warmly greeted by the guard, who promptly informed the front desk of our arrival. He clearly directed us to the reception area and kindly reminded us to be careful while going down the long staircase, very efficient and friendly service.
The front desk staff were professional and polite. They even offered to extend our check-out time to 2 PM so we could better enjoy our stay, especially since we arrived around 6 PM. We truly appreciated this thoughtful gesture as we were celebrating my birthday.
The food was excellent. The lechon kawali was a standout, perfectly crispy and juicy. The halaan soup tasted comforting and homey, and the fish fillet was crisp on the outside while tender and flavorful inside. The sandwich was also good.
The view is absolutely stunning, with a breathtaking sunset. Our room was spacious and even had a balcony, which we loved.
The only downside was the pool, which is quite small and can get crowded if everyone decides to swim. The Water pressure in the bathroom in our room is weak we had a hard time showering and flushing the toilet.
Additionally, the staff at the water activities area were not very accommodating. Although kayak and snorkeling equipment are complimentary, they seemed uninterested in assisting us. We noticed they were more attentive to foreign guests, and we hope the staff can provide equal service to all guests in the future.
Overall, it was a lovely stay with just a few areas for improvement."
"The staff were exceptionally warm, friendly, and accommodating throughout our stay. Special thanks to Chris, JK, and OJT Tin-Tin for making our dining experience enjoyable; Lifeguard Kuya Ruel for ensuring our safety and guiding us at the beach; and Harell from Housekeeping for providing excellent service.
The room, amenities, and beach were all clean, well-maintained, and contributed to a truly relaxing and enjoyable stay.
The only area for improvement would be the breakfast buffet, as we found most of the dishes to be a bit too salty for our taste."
"The beach was nice - the sand was smooth and not rocky, the waves are a bit chill. Hence, kid-friendly. Facilities and amenities are nice tho a bit old aready. Since the pool was big, we were able to swim in the pool even though it’s peak season and many people. Morning jog at the lagoon was good as well. We also played billiards and bowling. It’s just sad that the kids playroom was under renovation. It could’ve been a pretty good experience overall."
"We have a great time to experience the beauty of the Club Punta Fuego place, specially at the beach area. We are very comfortable to stay and the staff and crews are very acommodating they are professionals to their job! Kudos!
The Foods are great! We will surely back again. Thank You!🥰😍"
"This was an amazing trip! I haven't had a chance to write a review but here it goes.
1. The staff - Super amazing and friendly, always smiling and helpful.
2. The managers - great, caring, funny and always went above and beyond to help and accommodate.
3. Resort - Amazing ocean view and lots of activities, we went back 3 times in a span of 2 weeks. Lol
4. Room - clean and comfortable!
5. Food and drinks - delicious and amazing! One of the best in the Philippines.
I've been to many hotels and resorts worldwide, but this has been the top of all of my stays. The vibe, the friendliness, activities, food and drinks. I've never felt so relaxed and I didn't even need to use my phone. No stress and all good vibes! Waking up to see the ocean with a nice cup of coffee with smooth music, it makes the hours of drive (almost 4 hours one way) to there well worth it.
In my opinion, this was more than a stay, this was an unforgettable experience! We have been through the regular days and also the typhoon days, they have been amazing and helpful the whole time! It was definitely an adventure! Now I'm back in Florida again and I miss this place, but I'm planning a visit the Philippines next year and I will make this my top place to visit!"