"I arrived in hotel 2pm my room is not ready its ok normal 3pm is the check in time. So walk around and have drinks in the restaurant with my daughter the restaurant is quite but first i order the drinks it takes 15 mins or more and the pancake i order it takes also 25 mins. I started to feel the service is poor. I go back to the ballie i get my room card but the explanation is poor. The worst of this hotel that i never expect is the Lift very small and and you wait long to go up. Its a big hotel but only one elevator in other side. The next day in the morning the breakfast is poor i never expect for 5star hotel look so cheap the breakfast. Only the location is good."
"The hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋"
"Fijn hotel met vriendelijk personeel.
Locatie is top, direct aan het strand/boulevard van Scheveningen.
Genoeg faciliteiten (zwembad/sauna) om je te vermaken in het hotel ook.
Kamer goed op orde, had iets beter schoongemaakt kunnen zijn.
Fijne bedden.
Airco werkte niet echt goed, kamer was wat warm.
Voldoende ruimte in de familiekamer voor 4 personen.
Al met al een fijn verblijf en goed (duur) ontbijt."
"The Hotel is located in a quiet area, not front line to the sea though, partial sea view only.
The breakfast is fine with a fair choice of cold and warm food, rooms are comfortable with a balcony, good shower.
The cleaning of the room could be improved, north European standards of cleaning.
The negative note was that there were some refurbishment works going on while our stay causing noises and early start instead of a long lay.
I would still return for my next stay as the location was good, staff fairly friendly."
"The hotel has a beautiful location with great views, and the scenery was one of the highlights of my stay. It’s definitely a place where you can enjoy the surroundings and relax.
However, there were a few issues that affected the overall experience. The heating system was inconsistent and didn’t always work properly, which made the room quite cold at times. The elevator was also unreliable, sometimes working and sometimes not, which was inconvenient. In addition, the Wi-Fi was very slow.
Thankfully, the staff provided a portable heater, which helped us manage the cold.
While the location is excellent, there are some areas that could be improved to make the stay more comfortable."
"Ramada is one tran 9 away from Centraal and 10 minutes to the Den Haag pier. The continental breakfast didn’t change much during my weekend stay. There was prosecco Sunday morning as part of the buffet. The one bed room was comfortable and the room amenities, which included a nespresso machine, was more than adequate. Ramada supplies three or four types of pillows and I opted for the lowest pillow available which wasn’t puffed up. The staff allowed me to check in early at noon , which was a big bonus for me. The room was still fairly pricey during off season (November) but Ramada is still an excellent choice for business travelers visiting Den Haag."