"We arrived a bit early to check in, but were denied by the front desk staff. We asked if we could use the restroom, it was also denied. The staff said the restroom was closed. We asked if we could get a ground floor room because we have bikes, she said they don't have the ground floor available. We got the room on the 2nd floor, but there is no elevator on site. We stayed there for two nights, some people were running, yelling, screaming at night in the hallway, very noisy. No housekeeping removes trash, no fan in the bathroom. However, the room was clean when we were checking in and spacious."
"I have been coming to Vernon Lodge since 1978 and it has been close to 50 years. I am impressed with the location of indoor pool and hot tub and the easy accessibility from the pool side room, it would be great for kids and seniors. The hotel restaurant serves great menu and the Brixx Pub is an amazing venue for drinks and night cap. Overall the service is professional and efficient. The registration wait time for me was less than 5 minutes and the hostess was very caring. I plan to return here next year with my grand kids."