"We really enjoyed our stay at this hotel. When we checked in, we were given a warm chocolate chip cookie — it was delicious and such a nice welcome treat. Our room was clean and comfortable, with a large window looking out onto the street. Our package included breakfast, which was great for us since we usually head out early. Overall, the hotel was clean, cozy, and met our expectations."
"Grand Chancellor hotel is very good the room with Habour views was excellent and as a working port there's always something happening to while away a hour or 2...
Also might add Grand Chancellor Launceston was also excellent for location and service..."
"The place is close, like 5-7min driving to CBD. But the best thing is the service is the TOP. Kevin is really nice to guests. He explained to us even before we asked."
"As an international brand, I don't think this Crown Palace is qualify during my staying experience. I'm checking in on 25th Dec, understand that is holiday so no other restaurants open so we decided to have dinner at The Core restaurants. We arrived at around 19:40 and finished order at 20:00, however the food just arrived after 40min after I chased at 20:35 even the 6pcs oysters. On 26th, I have ordered 2 bottles of water at around 00:00 for my kid before sleep, however it was not arrived until next day. I was just check out & back to hotel lobby (4/F) for toilet. And found a male staff going to female toilet for cleaning after me. I was shocked & scare so I come out and going to the unisex one. When I approached FO counter & mentioned I'm quite scare. But the female staff just told me that was normal and just simply appologize without any explanation. To be honest, that's really unacceptable & never come back."