รีวิว Deluxe Garden Suite Resort Sanya

Wonderful hotel staff. Very friendly and brilliant English speaking from receptionists. Impressive service. Room upgrade was great. Nice comfortable bed and beautiful balcony view. Thank you.

Clean pool , and the room was big and clean … definitely recommend..and they gave amazing customer service

Terrible hotel. The pool is closed from 11.30 to 4.30. We booked a mountain view room yet the only view we had was of a construction site. The door to the balcony wouldnt close so our room was full of mosquitos. We asked them three times to fix. They said they would but didnt. The sockets were falling out of the wall. First time we tried to get them to fix or change the room the answer was "all rooms are the same". Never apologized or tried to really help us. The lights on the door to ask for the room cleaning service dont work

The location is a bit far from the beach. The air conditioner is an old and located on the balcony, so you can easily hear a noise in the room when it works. The good thing that room was clean enough. Also, the room which I got didn’t have a good view outside.

A few unpleasant experiences that made me decide to ask for a refund for the last few days and take my business elsewhere. A few staff members seemed to have forgotten that you treat guests with respect and not like they are only giving you trouble. I informed the staff manager who dealt with the situation adequately. Hope there will be some reorganisations in the near future.

Room is very big and clean. Balcony is nice too. Customer service is very good.

衞生：房間衞生乾淨.床品睡的也很舒服. 環境：環境相對於比較愜意.安靜舒適.開業時間也蠻長的保持還是不錯的. 服務：前台工作人員zoey很有耐心.主動問候需求.介紹出海的一些項目之類的. 設施：設施還挺齊全的.房間給做了升級.一室一廳.還有陽台.晚上看夜景還是不錯的.

臨時出差，定了最後一班動車到三亞。想着第二天要在附近辦事定的這裏。到的晚酒店給升級了家庭房，挺不錯的。床品乾淨舒適，沐浴用品的味道也好聞，位置也不錯，去哪兒都還算方便。

設施：設施比較齊全的.房間還有免費的茶包可飲用. 環境：環境也算可以.是算商業圈.離海邊也進.沒事可以去海邊逛. 衞生：房間阿姨打掃的很乾凈. 服務：每個工作人員都很熱情.見到都會打招呼.半夜才到的.但也不影響入住.哈哈哈.感謝前台Zoey小姐姐安排的房間.滿意.

帶孩子來玩的，朋友推薦 特合適 價格也合適，前台符經理安排的房間很滿意，空間大，孩子很喜歡 兩個小朋友有足夠的空間玩，如果帶孩子的可以推薦這家酒店，

幫朋友訂的 很滿意 空間大 酒店服務很好 小夢安排的朝向很舒適 隔音很好 ，服務很不錯 設施設備齊全

三亞很美，選擇的酒店也很滿意 前台符經理推薦天悦城小碗菜很實惠，晚上上後海玩 特別美。沒白來 還會選擇

酒店很大堂挺高大上 前台工作人員很熱情 符經理推薦的豬肚包雞很好吃 ，服務很好，衞生很乾凈 房間很舒適

設施：設備齊全 衞生：衞生乾淨 環境：市中區，有後花園和泳池 服務：很好，酒店前台符經理安排的房間很滿意！