Finesse Suites

Everything is super nice!!!! Its relatively cheap for a suite in here I love it!

比較簡單，比較潮濕，

The website and pictures are misleading. Whilst our room did have a view of the Caldera, you had to stand to see it as the ****s in front of the room were so overgrown and could easily have been cut back. One of the 2 rather poor quality outside chairs was actually broken and the outdoor concrete seating and no cushions. There was some kind of access plumbing hatch in the middle of the seating with the door broken. The place smelled of cat urine because the feral cats were using the overgrown area to live in. The tiles on the floor of the shower were all broken and I cut my foot on them. I did ask for a different room but the alternative was no better. The day before I left I sent a complaint by email at 2pm and got a call at 7pm asking did I want to move rooms, when I said no as we were leaving the following day they left a bottle of wine in the room. The porter Stefan was really good though, very helpful and carried our bags. I would not book this place again as felt it was more a 2* than the advertised 4* and you don’t know what your getting until you get here. Having said this, I don’t think it would take much to make this place presentable. It is a good location and the bed was good quality and comfortable and I found the staff ok.