The most caring people I have ever encountered. Upon arrival from AUS at 8.30 am my phone battery was flat and my bank travel Mastercard card wasn’t working so I was unable to pay the taxi driver. I was travelling solo and hadn’t slept in 36 hours so I was stressed and barely lucid when I walked in to the hotel. Lucia at front desk took care of things for me. We got my phone working, got the cab driver paid then she called house keeping and organised a room to be cleaned ASAP so I could check in early. I was in my room in bed by 10am thanks to her.
After a lovely afternoon out and about, the next morning I woke up vomiting and running a fever. They don’t have room service so the front desk staff brought anti-nausea ***** and water up to my room within 3 minutes of me calling. They offered to phone and check in on me throughout the day as they knew I was travelling alone. The next morning when I checked out at 5.30am to get to LAX I got in my Uber and as it was about to leave the woman on front desk came running out, stopped us from leaving and said to me “you said your Uber’s a Nissan, this isn’t a Nissan, you should get out of the car”. It turned out a previous guest had taken my Uber. Once we realised this, the driver of the Uber I was in would not take me, told me to leave his vehicle and get my bags out of his car. As I had a plane to catch and was worried I would miss it, the same front desk lady rang me a cab which arrived in minutes. If you are a solo traveller STAY AT THIS HOTEL!! The rooms are beautiful, spacious and clean. To top it all off Lucia didn’t charge me for early check in;
she said given how stressful getting there had been, it was the least she could do to help. Gifts from God and great beds to boot!
Номера на любителя, сделаны под старину со старой мебелью и дверьми, воды в номере нет, зато лежат книги и за библиотеку нужно каждый день платить, а еще wi fi платный и какие-то дополнительные сборы за фитнес, который не нужен, в общем когда выезжали были неприятно удивлены, что с нас сняли за все эти скрытые в начале доп услуги 300$ за 3 ночи. Отель не стоит этих расходов, не рекомендую
ผผู้เข้าพักIt's a 10-minute walk to Santa Monica Beach.But there's a lot of homelessness on the road. I can't get around late at night.
The hotel staff is very good. The man wearing glasses is a little cynical when checking in.
The room I reserved was the smallest and the lighting was very dark. Keep that in mind.
AAdamChGreat location. Comfortable bed. Small but heated swimming pool.
Not the best breakfast choice. Would be good to have more fruits or some veggies/salad bar.
BBoriykhonThe location of the hotel is fantastic—just a 5-minute walk to the Santa Monica Pier and 2 minutes to the beach. There's also a Starbucks only 5 minutes away. The shared balcony offers a stunning view of the beach and the promenade, which was one of the highlights of our stay.
The building itself is two stories, and while the rooms were clean, they were quite small. The beds were also small, despite the description stating that the room could accommodate up to four people and that the bed was double-sized. Unfortunately, the bed was too small, and one of us had to sleep on the floor.
The price was very high, but I assume that’s because of the prime location. Despite these drawbacks, it’s worth staying here for the convenience and cleanliness. The receptionist was very accommodating and allowed us to check in early at 12:30 PM, even though check-in officially started at 3:00 PM, which we really appreciated.