โรงแรมใกล้ Plaza La Bouganvilla. Los Gigantes. Santiago Del Teide, Santa Cruz de Tenerifeในจังหวัดซานตาครูซ เด เตเนริเฟ

Having visited Hard Rock in Ibiza, I was disappointed in this hotel as the standard did not live up to expectations. It was my sisters 30th and the hotel did not want to accommodate us as a family party of 10! The service was extremely slow and the staff were rude. The adult only pool had been closed, with no prior warning, due to maintenance and the pool bars were closed. As much as I appreciate that it isn’t fully into the season yet, it has put me of visiting again or recommending to friends!

สุขอนามัย: สุขอนามัยดีมาก สิ่งอํานวยความสะดวก: สระว่ายน้ําอินฟินิตี้น่าสนใจกว่า สิ่งแวดล้อม : มีร้านค้าน้อยเกินไป กินและช้อปปิ้งต้องไกล บริการ : ดีกว่า บริการร้านอาหารพิถีพิถันกว่า ไม่เลว

Just returned home from this fantastic hotel second visit this year. From the minute you walk through the doors you are greeted with warmth and smiling faces. A drink of your choice and bellboy takes you to your gorgeous room. Upgraded to Star Prestige that we find is well worth the money. Isabella our butler does a fantastic job so a big shout out to her. Breakfast buffet is superb wide choice to suit all. Fantastic service once again. Paolo on reception is simply the best a great asset to the hotel. Carla in management there are not enough words to describe how fantastic a job she does. From the rooms to the restaurants, pool and bar area you will not find better. Can’t wait for next year.. Thank you all for your service.. Tracey & Derek Parker / Mr Jack Daniel’s

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

Very decent hotel, deserves 5 stars considering the price-quality ratio. The hotel is clean and modern, with two large pools on the roof, plenty of sunbeds, a bar, shower, and toilet. Unfortunately, the rooftop is only open until 6 PM. The rooms are pleasant, featuring glass-walled bathrooms, balconies with chairs and a table. The downside was the single beds (they tend to separate), but the room is cleaned daily, and towels are regularly changed. Excellent base for exploring, 4 minutes to the bus terminal (buses are not heard), and a few minutes to the beach. Shops, cafes, and restaurants are nearby. On the downside, there is an absolute lack of parking spaces (as on the whole of Tenerife, though). Breakfasts are decent but monotonous, although you can organize them in such a way that during a 5-7 day stay, you can eat something different every day. Overall, I highly recommend it. If I return to Puerto, I will definitely aim for this hotel again.

My husband and I visited the Sol Costa Atlantis Hotel for a week in April 2024. We were very much looking forward to our stay at this particular hotel as having viewed it online, we thought it looked rather nice. Our arrival at the hotel was quite late due to having experienced a flight delay therefore, we were feeling quite tired, however, we found that the reception staff were not very welcoming or friendly, they just went through the process of getting us checked in, there was no ‘Welcome to our hotel, have you stayed with us before’, nothing of that nature, no welcome drink was offered. Once checked in, we went to our room which considering it was a 4* hotel, we were surprised at how basic the room was. We unpacked and tried to open the Safe to store our valuables. We were unable to open it so being tired, we decided to deal with everything the following morning. We were booked on a half board basis so, we got up the next morning to go for breakfast and both said how incredibly warm the room was and, because of the room temperature neither of us had slept well. We checked the air conditioning but were unable to deal with whatever the issue was. We then went for breakfast which, unfortunately, wasn’t great. We absolutely appreciate that with buffet food, due to it sitting, it can get cold quickly but, having said that, there were a lot of people staying at the hotel if the dining room was anything to go by which meant that the turnover of food from the buffet was quick so, I wouldn’t have expected the food to be as as cold as it was. Also, the toasters which were in the dining room, there just wasn’t enough of them and then, to make matters worse, when you put a slice of bread through the toaster you had to repeat the process 2 to 3 times as the bread wasn’t toasting!! Then we had the coffee machines of which you had to queue for a considerable length of time to get a coffee as again, for the amount of people, there weren’t enough coffee machines. After breakfast we went to reception to report the air conditioning issue. The chap with whom we spoke said he would get a maintenance person to fix whatever the issue was. We informed him we were out for the day so the technician could go into our room at any stage. We also asked about the Safe in our room to which the chap on reception advised that we would have to pay to use the safe. I was appalled to hear this saying to him ‘That’s daft, surely if there’s a safe in the room, it forms part of the room, it’s a bit like saying, there’s a wardrobe but you can’t hang your clothes in it until you pay to use it’. My view is if you’ve paid for a room, then you should have access to everything in that room especially the safe as it doesn’t cost the hotel any extra to allow guests access to the safe in their room!! After our day out, we came back to our room only to find that the air conditioning hadn’t been fixed much to our disappoin**ent and to make matters worse, when we reported it

Great place to stay to explore the northern part of Tenerife. The staff are helpful and friendly. The pool is nice, a tad small for the size of the hotel but there is a very nice beach close by (Playa de Teresitas). Breakfast is diverse and tasty. We had cocktails at the bar downstairs each night, great vibe and nice drinks.