โรงแรมใกล้ Las Moradasในจังหวัดซานตาครูซ เด เตเนริเฟ

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

Hotel Monopol is a fantastic and historic building in a perfect location in Puerto de la Cruz, close to restaurants, shops and the sea front. Perfectly situated. Very clean hotel, lovely breakfast with plenty of choice and staff were all very friendly. En-suite room was spacious with lovely views. Don Carlos Tapas y Vinos is the hotel restaurant and worth a visit, lovely food. Couple of minutes walk from the hotel is the free land train to Loro Parque, lovely zoo and worth a visit. Will return again to Monopol as had an amazing holiday.

I stayed in this hotel for 10 days in mid September with my siblings, my parents, my partner and my toddler. Upon arriving late in the evening we were very grateful to see how spacious, clean and comfortable the rooms are. We slept really well. The one thing to note is that all the beds are singles pushed together which can be an issue if you like to cuddle with your partner to sleep as the beds kept moving apart, but they were very comfortable and we slept well. The rooms are all air conditioned which is very welcome on stickier days. We stayed in a room with a sea view and it was really wonderful to wake up to the view every morning. In the evening there is live music at the bars outside which can be a little loud - if you like to sleep early I recommend ear plugs - however all the music stops by 11pm and we enjoyed many an evening sitting on the balcony and enjoying the music below. I think it's worth noting that if you do have any issues the hotel is very quick to respond. On our first night we noted that the lock on the door did not work, and the seal on the door of the shower was missing. Within half an hour the hotel maintenance had come up to the room to rectify the issues, and they did so quickly. The hotel has WiFi which can be a little patchy at certain times of the day when it is lost used but is otherwise reliable. There is a TV in the rooms with a good selection of channels - I will note that the English channels didn't work and did need reprogramming but it wasn't an issue as as we didn't have time to watch TV anyway! There is a mini fridge in each room which is very handy. There is a charge of €2 a day for personal use which really isn't bad at all. The selection of food available at the hotel is really wonderful. Every night there is a different theme. My favourites were Spanish and canarian nights. But there is so much on offer you should find something for even the pickiest of eaters. Every member of staff working in the restaurant was so friendly and lovely. As there were 7 of us travelling together they reserved a table for us each morning and evening so that we didn't have trouble to eat together. I will however note that one particular member of staff didn't appear to want to accommodate this - a woman with dark hair, glasses and waistcoat and green tie (different levels of staff wore slightly different uniform) for some reason whenever this particular lady was on staff she would remove our reservation. Initially we thought this was a mistake but it happened like clockwork on her shifts and never happened when she wasn't in. I'm not sure why she took issue with our group. She was also quite rude to me one day when I was trying to go to our usual table (which had been dressed for breakfast already) to retrieve the high chair for my son. I tried to explain to her several times I was just going to get the chair but she didn't seem to understand and was insisting on directing me to another area of the restaurant. The re

My husband and I visited the Sol Costa Atlantis Hotel for a week in April 2024. We were very much looking forward to our stay at this particular hotel as having viewed it online, we thought it looked rather nice. Our arrival at the hotel was quite late due to having experienced a flight delay therefore, we were feeling quite tired, however, we found that the reception staff were not very welcoming or friendly, they just went through the process of getting us checked in, there was no ‘Welcome to our hotel, have you stayed with us before’, nothing of that nature, no welcome drink was offered. Once checked in, we went to our room which considering it was a 4* hotel, we were surprised at how basic the room was. We unpacked and tried to open the Safe to store our valuables. We were unable to open it so being tired, we decided to deal with everything the following morning. We were booked on a half board basis so, we got up the next morning to go for breakfast and both said how incredibly warm the room was and, because of the room temperature neither of us had slept well. We checked the air conditioning but were unable to deal with whatever the issue was. We then went for breakfast which, unfortunately, wasn’t great. We absolutely appreciate that with buffet food, due to it sitting, it can get cold quickly but, having said that, there were a lot of people staying at the hotel if the dining room was anything to go by which meant that the turnover of food from the buffet was quick so, I wouldn’t have expected the food to be as as cold as it was. Also, the toasters which were in the dining room, there just wasn’t enough of them and then, to make matters worse, when you put a slice of bread through the toaster you had to repeat the process 2 to 3 times as the bread wasn’t toasting!! Then we had the coffee machines of which you had to queue for a considerable length of time to get a coffee as again, for the amount of people, there weren’t enough coffee machines. After breakfast we went to reception to report the air conditioning issue. The chap with whom we spoke said he would get a maintenance person to fix whatever the issue was. We informed him we were out for the day so the technician could go into our room at any stage. We also asked about the Safe in our room to which the chap on reception advised that we would have to pay to use the safe. I was appalled to hear this saying to him ‘That’s daft, surely if there’s a safe in the room, it forms part of the room, it’s a bit like saying, there’s a wardrobe but you can’t hang your clothes in it until you pay to use it’. My view is if you’ve paid for a room, then you should have access to everything in that room especially the safe as it doesn’t cost the hotel any extra to allow guests access to the safe in their room!! After our day out, we came back to our room only to find that the air conditioning hadn’t been fixed much to our disappoin**ent and to make matters worse, when we reported it

Excellent place to stay. The staff is pretty nice and is a nice and cheap place to stay. I love the experience. Rooms are tidy , clean and safe. I could make a lot of Friends here, they speak English and Spanish and you can feel like home in this place 🥰

Hotel formidable, très beau, à l'écart du surtourisme Non loin des commodités Personnel très sympa Piscine super belle Mini golf incroyable Nous sejournions dans un appartement en duplex avec accès piscine, au top pour profiter ! Je recommande entre amis ou en famille Nous reviendrons c'est sûr ! À 5min de las americas, 2min de siam park, 30min de los gigantes et teide...

Just spent 10days here for birthday, 1st impressions it's clean, but very dated and in need of modernisation. Check in was quick and staff very friendly and helpful. Room tired and beds were very hard, but on mentioning it to rep I was given mattress toppers straight away. Rooms cleaned regular. Food was not bad and refreshed regular as opposed to sitting there all night, choice was limited but enough get by, it's after all apartments so many cater themselves hence dining room small.. we found food to be pleasant. No entertainment or games room, is a pool table near pool in the dark, and a reading room that's never used and could be a great game room. Reception area isn't welcoming or comfy or appropriate for sitting, just quirky, would be lovely area to sit and relax or read with z drink if had nice sofas etc, wS bit chilly sit near bar, hence was rarely used.. Extra charges apply in your stay like pool side lounger mattresses or umbrella, and although offer WiFi it's only at bar area so if don't have data you need to purchase.. safe isn't in room but on ground floor area, didn't want to be going up and down stairs so didn't use, I like in the room.. Hotel is good location with bus station and supermarket and not far to front,, Add up pros and cons it's a good hotel for price

โรงแรมอยู่ในทําเลที่ดีมาก มี WiFi ที่เร็วมาก ห้องพักได้รับการทําความสะอาดทุกวัน พนักงานทําความสะอาดต้องการการฝึกอบรมใหม่อย่างแข็งขันจริงๆ ทุกครั้งที่ฉันออกจากห้อง ฉันปิดหน้าต่างเพื่อให้ไม่มีใครกระโดดเข้าไปในห้องในขณะที่ฉันหายไปและขโมยของมีค่าที่นั่น เช่น แล็ปท็อป กล้อง แท็บเล็ต ฯลฯ อย่างไรก็ตาม เมื่อฉันกลับมา ฉันพบว่าหน้าต่างเปิดกว้าง ห้องของฉันอยู่ที่ชั้นล่าง ดังนั้นทุกคนสามารถกระโดดเข้ามาปล้นห้องของฉันได้ตลอดเวลา (ใช้เวลาไม่เกิน 1 นาที) หน้าต่างนําไปสู่ลานที่ไม่มีกล้องวงจรปิด แม้จะบ่นกับผู้จัดการโรงแรมเป็นเวลา 5 วันติดต่อกัน แต่ก็ไม่มีอะไรเปลี่ยนแปลง แม้ว่าฉันจะวางป้ายไว้บนหน้าต่างและขอให้คนทําความสะอาดปิดหน้าต่างหลังจากทําความสะอาด พวกเขาก็ฉีกมันออกและเปิดหน้าต่างอีกครั้ง สิ่งนี้ทําให้ฉันเครียดมากเพราะในช่วงสองสามวันของการเข้าพัก ฉันมักจะสงสัยว่าของของฉันยังอยู่ในโรงแรมหรือไม่ในขณะที่ฉันอยู่ห่างจากโรงแรม ... นี่เป็นสิ่งที่ยอมรับไม่ได้!!! นอกจากนี้ ผ้าเช็ดตัวของฉันถูกนําออกไปสองครั้งและฉันไม่เคยได้รับผ้าเช็ดตัวที่สะอาด ฉันต้องไปที่แผนกต้อนรับและขอผ้าเช็ดตัวสะอาด ... ด้วยความเคารพทั้งหมด แต่พนักงานทําความสะอาดของคุณต้องการการฝึกอบรมใหม่อย่างแข็งขันจริงๆ

โรงแรมสะอาดมาก พนักงานเป็นกันเองและช่วยเหลือดีมาก พวกเขาให้บริการอาหารอร่อย ชอบอาหารเช้าของพวกเขา ในฐานะที่เป็นนักดื่มกาแฟ พวกเขามีอาหารที่อร่อยที่สุดที่นั่น ทําเลใจกลางเมือง ชายหาด 30 นาที เดินทางโดยระบบขนส่งสาธารณะ 5 นาที ใช้เวลาเดินจากโรงแรม ใช้เวลาเดินทางโดยรถยนต์ 10-15 นาที จุดที่เหมาะสําหรับการเดินเล่นยามเย็น บริเวณนี้รู้สึกปลอดภัยมากในตอนเย็นและใจกลางเมืองก็มีชีวิตชีวามากแม้ในวันหยุดสัปดาห์ พื้นที่นี้เหมาะสําหรับผู้ที่เดินทางคนเดียวคู่รักหรือแม้แต่ครอบครัว