Had large superior corner room with balcony and we could just glimpse the river as leaves obscured most of the view. Bed was so comfortable we wanted to take it home. Bedding and towels were very high quality. Lovely towelling coats. Toiletries provided were very nice. Shower was excellent. Good lighting and magnified mirror. Room was clean - decor was nice. Large glass doors to en-suite were a bit odd and didn’t seem to provide much privacy other than that worth the room rate for good location and large comfortable room. 3 minutes to main bus station, 5 minutes to beach and 5 minutes from Old Town. Beautiful old building. Large Roof terrace with bar was a bonus.
Room Mate Gorka is a fantastic location for a holiday in San Sebastián. Our room was spectacular. Clean and spacious, with a lounge area and one& half baths. The staff was very friendly and helpful. The daily breakfast was just right and delicious. The is a top notch hotel!
unfortunately the room was not so clean on arrival, we found dark hair in the bathroom and a soft drink bottle with cigarette stubs on the balcony. the room had a whirlpool, however, the hotel staff explaining how it works only spoke local languages. we decided to have breakfast outside the hotel as it was extremely expensive. The hotel is the only 5 star that we found directly at the beach. Parking was very well organised and directly in front of the hotel, the beds were good and so was the shower and bathroom facilities. Next time we would look for a hotel with better value for money.
With a stay at Catalonia Donosti, you'll be centrally located in San Sebastián, within a 5-minute drive of Concha Beach and Reale Arena. This spa hotel is 0.4 mi (0.7 km) from Bay of Biscay and 0.5 mi (0.8 km) from Concha Promenade.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall.
You can enjoy a meal at Aldapeta Gastrobar serving the guests of Catalonia Donosti, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 128 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Please do not book to stay at this hotel. They have questionable morals and appalling customer service. I was booked to stay here in June 2024 with my friend Helen. Unfortunately, the day before we were due to travel I started experiencing pregnancy complications and ended up in a&e. My friend Helen contacted the hotel on my behalf to explain the situation, that I was in hospital, and that I'd been advised not to travel. Obviously, we were devastated that we wouldn’t be able to make the trip but obviously the fact I was experiencing worrying pregnancy complications was more concerning at that time. We appreciate hotels have a cancellation policy, however we were not asking for a refund, simply to be able to use the money we were paying as credit towards a stay another time in the year. As we thought we were dealing with a reputable hotel company, we expected a level of understanding and compassion considering the situation. My friend was met with a firm no and a highly unprofessional response, asking us to ‘see if we had other friends who could enjoy the stay’ and offering a 5% discount on future stays. We were utterly shocked by how poorly this was handled. To make things worse, and whilst we were still trying to navigate the highly upsetting situation, the hotel then promptly charged us for the entire amount for the stay, before we'd even have checked in, which added even more undue stress onto what was already a highly stressful situation. About 4 days later, I personally contacted the hotel, to see if they might have had a change of heart and asked to be put in contact with the manager of the hotel. As I was still having ongoing issues with my pregnancy and hospital visits, this wasn't something I wanted to be dealing with, but as this trip was a real treat for us, and a lot of money, their actions left me with little choice. I received absolutely no response from the hotel. I followed up 2 days later in the hope that someone might have the decency to respond or offer any kind words, and try and rectify the situation, but they once again ignored my email. I have honestly never dealt with a company with such a lack of morals or professionalism. Based on how they've acted so far, I assume the hotel may try to dispute my stay, as the booking was in my friends name, but I hope anyone reading this would query why I'd bother to write this were it not the truth...
With a stay at Axel Hotel San Sebastián - Adults Only in San Sebastián (San Sebastián Centro), you'll be within a 5-minute walk of Academia de Baile Natalia y Fermin and Centro de Danza. This 4-star hotel is 0.6 mi (0.9 km) from Bay of Biscay and 0.9 mi (1.5 km) from Concha Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 100 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Spent two nights here at the end of May. We arrived into San Sebastián on the bus from Bilbao Airport and after a 30-minute walk arrived at the hotel. We got to the hotel around midday and were thinking of leaving our bags at reception until the room became available, but after 15 minutes we were able to check in and get our cardkey. The room was very contemporary with a comfortable bed and good storage facilities, a fridge and a safe. As is common in Spain there were no tea of coffee making facilities, but complimentary water was provided. The room had a balcony that looked out over the main road outside, but the room had good soundproofing and we were not disturbed. The bathroom was clean and modern, though was incorporated within the bedroom rather than being a separate room. This meant there was little soundproofing and the frosted glass did not leave much to the imagination! The hotel is about 30 minutes away from the main tourist attractions of San Sebastián, and is in a more residential part of the city. There are some great bars and pintxos restaurants close to the hotel, and in one particular we would recommend is Oliyos. There is no restaurant on site but they do have a coffee bar, though we went out for breakfast both days to a bakery across the road. Ondarreta beach is close by and on the first day of our stay it was warm and sunny and we be spent a few hours there. Overall we were happy with our stay here and would recommend as a base when visiting the city.
Very new and modern hotel with fast wifi. On-site restaurant is very convenient for a quick bite. 2 bus lines with frequent services that stop at the front of the hotel take you to the heart of San Sebastian. Free parking (horrible parking condition in San Sebastian) on premises and reasonable pricing make this hotel a very good choice for stay near San Sebastian. Note that most rooms have glass shower stall in the middle of the room and it may not be very private for certain travelers. Otherwise, the room is spacious, clean and has good air-con. Note also there is no safety deposit box and no fridge in the room although storage space is quite reasonable. Friendly and helpful staff.
NH Collection San Sebastián Aránzazu enjoys a privileged location in one of San Sebastián’s upscale neighborhoods. From this elegant and relaxed hotel you can take a pleasant walk to the Ondarreta beach and the Ancient Quarter of the city. Within minutes from the hotel you can sample some of the best cuisine in Spain, with various Michelin-star restaurants close by. The 178 rooms at NH Collection San Sebastián Aránzazu are decorated in a warm, contemporary style and a neutral color palette. Rooms feature especially designed furniture, including creations by Isamu Noguchi. You will enjoy a great night’s sleep with oversized mattresses and a pillow menu. Throughout your stay, relax with rain-effect showers and a canopy lighting effect in each room. A delicious buffet breakfast is served daily, offering guests a variety for every taste. For fresh Spanish cuisine, enjoy your lunch or dinner at Kukuarri, created by MartÍn Aristondo, who locally sources ingredients and creatively adapts them into delectable dishes. The hotel bar features a cocktail menu created by renowned barman Diego Cabrera. There is a gym for our guests with lovely views of the city. For meetings, make use of our 9 function rooms for up to 400 guests.
This is a hotel very conveniently located in the old town, with an easy walk to the main beach and downtown. Views looking out over the sea might be the best I've ever had in a hotel. Room service menu itself is limited, and most amenities are not left in the rooms (eg, conditioner) for sustainability purposes, but the staff is very quickly responsive in multiple languages. Will definitely stay here if I return. Have recommended to friends already.
CcengizIt is such a nice and luxury Spa hotel. Room is very well designed and comfy. Everything you need is in the room, kettle, fridge etc. Hotel has a Spa, Gym and swimming pool. Spa is not free but Gym and swimming pool is free. If you want to stay in San Sebastián but a bit farther from city center this is perfect place for you.
PPioneer64723816365Superb Hotel in suburb close to big hospital, you can park your car free of charge outside (if you find one). Rooms are luxury in all senses, recommend place in San Sebastian! Breakfast (officially 20€/Person) was disappointing. Not even a spanish Flute for tostada tomate only white toast.
Two nights in Donostia San Sebastián with a guided walking tour booked for our full day in the town. The hotel is really comfortable and the staff are all truly lovely. Our room had everything we would want but like so many Spanish hotels they don’t provide tea and coffee making facilities in the room. We travel extensively in Spain and bring an aero press coffee maker, its small and convenient for travel. We have a small travel kettle and bring coffee. Milk is more challenging now as since Brexit milk and milk products cannot be brought in but that can be addressed with a bit of planning. That said, breakfast starts at 07:30 and the coffee from the machine is actually OK. A good selection of breakfast choices including bacon and eggs. What we do like about this hotel is the staff. All are friendly and smile all day long. The young girl at the bar was really friendly and we felt welcomed and comfortable. Plenty of comfortable seating in the bar area and food can be obtained via the bar menu. We however chose the restaurant both evenings and were so so impressed. Our food was excellent and we were looked after both nights by two different but equally attentive, professional staff. I didn’t get the name of the waiter on Tuesday night but he was delightful. Thursday we chose the tasting menu and so glad we did. Every single dish was superb. A special mention to Irina ( Irene?) who served us. The restaurant was really busy and she was on her own waiting on tables. She was friendly, charming and helpful even though under pressure due to the volume of diners. She did a fantastic job. The food here is some of the best hotel food we have had. All food and drink is on a pay at the point of use, no putting it on the room but for us that worked really well as the room was prepaid so checkout was quick and easy. Just leave the key in the box and go. WiFi is excellent. If you are driving there is parking in front of the hotel but not enough spaces if the hotel is full. There is parking opposite. The hotel is situated on a hill, and I mean a hill!!!! The walk into town took about 25 minutes. We discovered the taxi rank right by the bandstand near the seafront and it was only €8 to get a ride back up the hill. If you are visiting the town you will have a comfortable welcoming stay here but come thinking “ taxi” to get back.
ผผู้เข้าพักVisited here last month and just wanted to state how good the hotel was and more importantly, we couldn’t speak highly enough of the staff. The town is less than 10 minutes walk from the hotel - the route is fairly steep but manageable. Would not hesitate to use this hotel for our base once again. Good breakfast for a reasonable price and also free parking which comes in handy.
Des del primer momento, Rony se ha mostrado atento y muy servicial. La Pensión Gurtxu está en pleno casco antiguo. Lo mejor es que se encuentra en una calle con pocos bares, donde no hay aglomeraciones por las noches. Hemos dormido sin ruido, además los cierres de las ventanas son nuevos y con doble cristal. La pensión se trata de un segundo piso con ascensor. Esta super limpia, reformada, ordenada y en cada habitación hay agua, cafetera, tazas, 2 toallas por persona, nórdico, televisión, espejo... Las camas son cómodas. En total hay 3 habitaciones, cada habitación con su llave. El baño es compartido, pero no hemos tenido problemas de espera para usarlo. Esta muy limpio y reformado. Puedes encontrar mapas y además Rony te manda un WhatsApp con recomendaciones gastronómicas muy acertadas. Gurtxu es espacio muy cogedor dónde voy a quedarme cuando vuelva a San Sebastián. Gracias por todo!
I liked this hotel! The location is great, only a 10-15min walk from the center. There’s lots of services around as well as buses etc. The reception is tiny and can be crowded at times. At first we had a double room (with two twin beds as requested) but it smelled of cigarettes so we were given another room with one double bed. I think that they should have knows the room smells (as it had been cleaned after the previous people left). The room was spacious and modern. The bathroom was a little small but it was ok. Our room faced the courtyard and was very quiet. There was also a balcony. The breakfast was good with a nice selection of savory and sweet items. On the day of checking out we left very early (before 6). The breakfast has already been set so we asked if we could grab something to go (our booking included breakfast) but we’re declined this opportunity. This seemed a little strange as we had paid for it and would only had taken a couple of croissants. So not a bad option at all, but service could have been better.