Carlos P
6 ตุลาคม 2025
I'll leave a detailed review in both English and spanish to spread awareness among future persons who are considering this TERRIBLE place. Dejaré una reseña detallada en inglés y español para advertir a futuras personas que quieran considerar este TERRIBLE lugar. English: My experience at this hotel, which seems like an adapted house, was extremely disappointing from the start. During check-in, the staff—possibly the owners—looked at us with disdain and unnecessarily demanded passports, implying that arriving by land made us "less valid" as tourists. There wasn't a shred of empathy or kindness. The rules are absurd and restrictive: you have to announce every departure, eating or drinking in the rooms is prohibited, and to use the refrigerator or allow any food inside, they charge an extra $25. Parking costs $5, with the implicit condition of "don't go out too much." And the worst: a curfew at 10 pm, as if it were a boarding school rather than a hotel. The breaking point came at 10:20 pm, after an intense storm that left us soaked. I arrived with my mother, an elderly person with health issues, and no one responded: they didn't open the door, answer calls or messages. We had to seek shelter in a budget hotel near a bus terminal—the only option available during peak vacation week, with everything booked solid—leaving our belongings behind and a fully paid reservation. The next day, the apologies via WhatsApp were superficial and evasive: just excuses like "we're a small hotel" and reminders of the rule, without taking any real responsibility. This ended up with my mother coming down with a bad cold from the exposure. The place offers basic amenities that don't justify the price, with slow internet and a location that's not as central as advertised. More than a hotel, it feels like an adult daycare with oppressive rules. Recommendation: Avoid it completely. It's not worth the stress or the money. _____________ Español: Mi estadía en este hotel convertido de casa fue extremadamente decepcionante desde el inicio: durante el registro, el personal (quizá los dueños) miraban con desprecio y preguntaron por pasaportes innecesarios, insinuando que llegar por tierra era menos válido. No hubo ni un ápice empatía o amabilidad. Las reglas son absurdas y restrictivas: hay que anunciar cada salida, está prohibido comer o beber en las habitaciones, y para usar el refrigerador o permitir algo de comida dentro, cobran 25 dólares extra. El estacionamiento cuesta 5 dólares, con la condición implícita de "no salir mucho". Y lo peor: un toque de queda a las 10 pm, como si se tratara de un internado en lugar de un hotel. El colmo llegó a las 10:20 pm, después de una tormenta intensa que nos dejó empapados. Llegué con mi madre, una persona de la tercera edad y con problemas de salud, y nadie respondió: ni abrieron la puerta, ni contestaron llamadas ni mensajes. Tuvimos que buscar refugio en un hotel económico cerca de una terminal de autobuses —la única op
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