The area was nice that’s why we chose this location, my family and I checked in, came for my brother’s Marine graduation. My 8yr old son was injured while bathing, the dispensers were not secure, it fell on him; it hit his private area and scraped the side of his thigh, caused some bleeding. I informed the front desk, was not followed up with the incident the next day. I was told that I would be able to see a different room, to possibly switch , was never followed up with that. I called for some towels, waited for more that 2hours, had to call again. Also called for blanket and pillow, never came. I was very polite with the staff on the phone, one of the staff just hung up on me. I informed how my stay was with my family at the front desk at check out.
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