Buena ubicación y atención, muy amable el personal pero el desayuno algo escaso y me parece desproporcionado el valor del estacionamiento
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Gad
เข้าพักเมื่อ ก.พ. 2024
ทำงาน
5.0/5
เลิศมาก
โพสต์เมื่อ 23 ก.พ. 2024
Stayed 4 nights for business, hotel is walking distance to Convention Center (about 15 minutes walk). Arrived at 10:30am, official check-in is 4pm, but they gave me a room early, without charge. Breakfast at the 509 restaurant was very good with very nice service by Sergio. Gym is open 24/7. Room is comfortable and clean, and general service is fast and efficient.
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Alex
เข้าพักเมื่อ ก.พ. 2024
ครอบครัว
2.0/5
โพสต์เมื่อ 21 ก.พ. 2024
They wouldn’t let us change our room temperature. Our room was simply too hot. We asked for a late checkout and they wanted to charge us a “hefty fine” for an additional 30 minutes.
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Lori
เข้าพักเมื่อ ก.พ. 2024
อื่นๆ
3.0/5
โพสต์เมื่อ 10 ก.พ. 2024
Wow, clean is a thing for these folks, however, amenities are seriously lacking for the room rate. Wifi is unsecured, TV's are not SMART and food availability is lacking. I absolutely commend Front Desk Staff. Be mindful of the "amenities charge" of $25+tax per day - feels like a scam. This is NOT a RESORT type of spot!
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Anne C
เข้าพักเมื่อ ก.พ. 2024
อื่นๆ
4.0/5
ดีมาก
โพสต์เมื่อ 7 ก.พ. 2024
The staff were always very friendly and helpful. Sara and Mario were great bartenders and servers. Only upgrade would be to have one or two more during the happy hour times to help with the service of drinks and food being ordered. Really enjoyed our stay!
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Staci
เข้าพักเมื่อ ก.พ. 2024
อื่นๆ
4.0/5
ดีมาก
โพสต์เมื่อ 7 ก.พ. 2024
The hotel and our room were great! We had a nice view of city and could see the stadium and water. It was spacious. Customer service at front desk and restaurant were excellent! Shout out to Harmony who checked us in and was fabulous!! Only thing I would say is walls are thin and you can hear everything from rooms next door. Overall we were very happy and would stay again.
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Robert
เข้าพักเมื่อ ก.พ. 2024
อื่นๆ
4.0/5
ดีมาก
โพสต์เมื่อ 2 ก.พ. 2024
The rooms are cleaned and spacious but the walls are thin. Customer service is great but could be better if they provided other options for parking versus valet. I don't know about you but $59 dollars a night for parking is crazy. When you could park on 6th and K or 7th and Market garage parking etc...for $15 dollars for the entire day. Just my two scents!
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Linda
เข้าพักเมื่อ ม.ค. 2024
อื่นๆ
4.0/5
ดีมาก
โพสต์เมื่อ 18 ม.ค. 2024
We had a great experience. The hotel was clean and the staff was very friendly. We would definitely return.
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Donna
เข้าพักเมื่อ ก.พ. 2024
ทำงาน
5.0/5
เลิศมาก
โพสต์เมื่อ 23 ก.พ. 2024
Lovely hotel. The staff were friendly and helpful. Loved the bar and awesome bartender!
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Cory
เข้าพักเมื่อ ม.ค. 2024
อื่นๆ
3.0/5
โพสต์เมื่อ 5 ม.ค. 2024
Not a bad hotel but they were doing very loud construction from 9-5pm - I had tried to rest but it was noisy. They moved me to another room ;after asking if I had tidied up” and the new room was also loud. This should have been disclosed up front honestly. There is also a mandatory $25 “resort fee” per day which wasn’t brought up into I paid. It was kind of misleading. Overall the room was nice and decent location near the stadium. I doubt I’d go back but it could have been worse