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Despite its great location the Hotel Blue is as dirty and underkep. The Wi-Fi is NOT free and when you do pay it only works on the first and second floor. The rooms are decent but upon closer inspection there is mildew everwhere. I'm 90% sure there's mold everywhere seeing as the halls are usually wet and the ceiling leaks. Make sure to being sandals as the floor will be puddles of muck during the day wherever you go in the hotel. The public restrooms don't have soap and some lack toilet seat covers. The bathroom in the rooms aren't much better, they soon become a swamp of hair and dirt. They also rarely clean the bathroom so it only gets worse the longer you stay. There is no freshwater and the tap is sea water. The food will give you an upset stomach. You have a choice of 6 items of food that don't really vary and also just plain suck. I find the longer I stay here the dirtier I must become to cope. Have fun sleeping past 8 you will be awakened by blaring music or a staff member on a loudspeaker. The entire expierance makes me regret coming to San Andres. I'm writing this from the second d floor on their Wi-Fi just to spite them.

I have been in many hotels in the past in many parts of the world including hostels but I must say this is the worst hotel I have been in because of the disrepaIr and the lack of help from the staff including supervisors. 'They advertise wifi but there was none. You have to rent the remote to the tv. I had to ask 2 times to change the bath towels as they didnt change them. We were there for 5 days. The rooms were not maintained properly. There was no hot water. The water in the room had more salt in it than the ocean in front. The food was from fair to horrible with no change of the menu. Many times the desserts or drinks were not there to lack of quantity for the persons there. I definitely cannot recommend this hotel to anyone.

Horrible place never again, this place is too dirty, disgusting. The travel agency on vacation offer a cheap prices for this super hotel don't try if you want to complain good luck is impossible talk to the manager is never in the hotel, they move the costumer service people every day too many people makes complain about this hotel, humidity is extremely high, in my room I found cracks on the ceiling with a lot of water on the floor and cockroaches in the bathroom and no water in the bathroom,the most horrible place I never been, I love to travel and Colombia has a really beautiful places this people don't care about colombia at all they don't if the tourist come back home with bad memories because a hotel no because the country.

If I could give it a zero I would. Disgusting hotel. Filthy, run down terrible service just absolutely the most awful experience in my life and I have been to many places. The island is beautiful and this hotel is in a great spot right on the beach. It is a shame it is not taken care of. Roaches, filthy windows, nasty bathrooms and a buffet that got 10 of us sick. Terrible service...act like they are doing you a favor. Have to beg for towels, sheets and toilet paper. Too many complaints to list. The only reason we stayed is because we were a group of 42 and no other hotel could accommodate us at such short notice. Do not recommend. This place is worse than a motel, I would not stay here even if it was free. Also because our flight was at 4am we paid extra for late check out. They told us we had until 11:30pm and the at 9pm they said we had to get out by 930pm. Some of us could not get out on time and at 930 they were yelling and banging on doors threatening to take our luggage out!

Awful and misleading The worst hotel ive ever stayed in and what's more, the photographs are totally misleading. The maintenence of the building is poor, the cleanliness is even worse, the bathroom had no hot water, the windows are filthy and the wifi doesnt work in the room, which are also hot as there's a gap in the wall for the hot air to enter into. Such a shame as it has a great location and the misleading pgotograghs show this and the hotel in much better condition. Avoid like the plague!

Caro demais para o que oferece. O único ponto positivo doi ficar de frebte para o mar. Café da manha sem variedade diarias e pouquissimas opções . Não tem frigobar, não wifi e não tem agua gelada. Frigobar é indispensável para este lugar em que não há tratamento de agua. Internet também é indispensável por se tratar de uma ilha turística e as pessoas virem de diversos lugares do mundo e precusliarem de uma boa conexão.