โรงแรมใกล้กับ Gilowskyhöhle, ซาลซ์บูร์ก

สามีของฉันและฉันพักที่นี่ในช่วงคริสต์มาสและโรงแรมมีการเฉลิมฉลองด้วยการตกแต่งที่มีรสนิยม กระบวนการเช็คอินราบรื่นจริง ๆ และพนักงานต้อนรับเป็นมิตรและช่วยเหลือดีมาก ห้องพักสะอาดเงียบสงบสะดวกสบายและกว้างขวาง - มีพื้นที่เหลือเฟือที่จะย้ายไปรอบ ๆ แม้ว่ากระเป๋าเดินทางขนาดใหญ่สองใบของเราจะเปิดออก เราลืมว่าการจองของเรามาพร้อมกับอาหารเช้าฟรีดังนั้นเราจึงพลาดในเช้าวันแรก อย่างไรก็ตาม อาหารเช้ามีให้เลือกมากมาย และเราชอบไส้กรอกเป็นพิเศษ แม้ว่าโรงแรมจะตั้งอยู่ห่างจากเมืองเก่าโดยใช้เวลาเดินเพียงไม่นาน แต่เราก็ไม่สามารถบ่นได้เพราะราคาสมเหตุสมผลและเราได้พักอย่างรื่นรมย์ นอกจากนี้ยังมีที่จอดรถกว้างขวาง (คิดค่าบริการเพิ่มเติม) ในบริเวณโรงแรมและมีแสงสว่างเพียงพอในตอนกลางคืน ทําให้เรารู้สึกปลอดภัยแม้เมื่อออกจากและกลับถึงโรงแรมตอนดึก

ที่ตั้งโรงแรมอยู่ห่างออกไปนิดนึงแต่คุณสามารถเดินลงไปที่แม่น้ําได้ตลอดในเวลา 15 นาที . ดิฉันไม่ชอบการตกแต่งห้องพัก มันมืดเกินไป. ห้องของโรงแรมมีขนาดเล็ก. ห้องน้ํามีเจลชนิดเดียว. โรงแรมเหมาะสําหรับพักวันเดียว.

The hotel was well situated with frequent busses and trams to centre of Salzburg. Staff helpful and friendly. Room not large but big enough and clean . Bed comfortable and large. Loved the tv screen saver very relaxing. Continental breakfast wasn’t expensive and had a good variety

Cocoon Salzburg - 10-13 July 2022 done both not all pix only the room This hotel is almost right across from the train station, on a corner, very easy to find - white 7 story building with a big butterfly outline on the glass doors. Inside the lobby is part of the bar and breakfast room. Checkin is super friendly. Room is small but wins the cuteness prize. Carpeting and walls in hallway all green with small leafy patterns like in a jungle. Bed is firm and very comfy, bedding is an interesting weave feeling like soft cotton paper, and 4 big fluffy pillows. No amenities in room such as phone, electric kettle or coffee makers, or even a small fridge. Has safe however. The hanging rattan chair is cute but takes up some room. Day couch by the window, no tables, night stands or desk - or chair for that matter (no room anyway). The most minimal amount of furniture, the idea I guess is all about lounging around so you don't ever need to sit up anywhere. Not much surface to layout stuff just a sort of narrow shelving on the wall next to the TV. Bathroom also tiny but everything is new and modern and the rain shower is the best ever. Takes a bit of maneuvering to get our two large suitcases settled. We are on the 6th floor so have a bit of view of mountains over the top of a building across the street. Windows have electrically controlled shutters outside (push button inside). You get a nice bar of chocolate and 5 euros for opting out housekeeping (although they said something about not continuing this practice). Floor uncarpeted. Aircon good. Wifi seems pretty fast. Nightlight under the bed is motion sensitive, so it comes on whenever you are moving around the room. Breakfast is good with scrambled and pre shaped fried eggs, sausage and bacon-like ham. Good selection of pastries and croissants and breads. Half dozen different kinds of tea all loose so need to scoop into a teabag in order to steep which is interesting and pretty fancy. Selection of cold meats as well and cheese. Tomato, cucumber and fruit. They don't check to see if you have breakfast included which is strange because it's extra charge for breakfast so not automatically included in all rooms. Overall a pretty good breakfast and food gets replenished pretty quickly. Seating tends to run out at peak time and people will ask to share your table if there is room.

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!

Die Zimmer sind schön und sehr ruhig. Das Negative: Wir hatten über die Plattform Trip.com gebucht und dort war das Frühstück mit 13 Euro angegeben, das man vor Ort bezahlen könne. Im Hotel verlangte man aber 19 Euro, obwohl ich die Webseite von Trip.com vorzeigte. Die Dame an der Rezeption meinte, die Fa. Trip.com wäre ein externer Anbieter und man müsse sich nicht an deren Preisen orientieren. Einen Nachlaß auf das Frühstück wollte sie nicht geben, da auch das Frühstück von einer externen Firma geliefert werde und das Hotel keinen Einfluß auf deren Preisgestaltung habe. Erhebt sich die Frage, wozu überhaupt noch jemand in der Rezeption steht, wenn man für nichts zuständig ist.

Absolut NICHT zentral gelegen. Der Sonnenschutz flatterte im Wind. Wir haben bei 5 (fünf) verschiedenen Personen vom Personal reklamiert. Zwei Nächte knallte der Wind alles ans Fenster. Der Herr an der Rezeption beim Einchecken war sehr freundlich. Alles andere war schade für das Geld. Als wir eincheckten brachte gerade einPizzakurier das Essen für andere Gäste. Wir waren etwas erstaunt. Offensichtlich war das dem Personal vom Hotel nicht neu. Alles wurde mit Routine erledigt und abgewickelt. Am Abend realisierten wir, warum. Das Hotel ist 15 - 20 Minuten vom Zentrum entfernt. In der prallen Sonne extrem mühsam. Sauberkeit? Nicht unbedingt. Hinter dem Vorhang viel Staub und Abfall von vorherigen Gästen. Auch einen Abfallkübel konnten wir, mit Ausnahme des kleinen Eimerchens für das Wattebäuschchen zuerst nicht finden. Erst zufällig, als wir die Vorhänge zogen, um einen Schalter für die defekte Beschattung zu finden, war da ein Abfalleimer. Das Bad war voller roter Streifen. Vermutlich vom Nagellack eines/r Gaste s/in. Der Teppich war schmudelig. Die Betten waren super gut.

I write this review on the last day in my room at the Heffterhof Hotel in Salzburg. I started my stay here with my family on a tour, but got sick with COVID on the night we arrived. From the following day, as my family had to continue on back to our country, the Heffterhof Hotel staff cared for me like family. From management to the front desk, from the kitchen to the cleaning staff, everyone pitched in and went out of their way to make my stay and recovery as comfortable as possible. This service required way more effort than the normal guest as I had no family there to help me. But they checked in on me and brought me food and drinks. They brought tissues and extra towels. They ordered food out for me when the kitchen was closed. Instead of being treated like someone in quarantine, I felt like a member of the family being helped back to health. Customer service is always important in the hospitality business, but when things are going really badly for the guest, the kind of support I received at Heffterhof Hotel means everything to you. Thanks so much to all the staff at Hoffterhof Hotel!