Claverley Court Apartments Knightsbridge

The environment was great as is clean …very convenient

房間挺好，就是在B1車道入口有點吵

地理位置太好了，harrods步行5min

地段2分鐘到老佛爺，十分安全安靜，周邊生活區非常漂亮。

位置絕佳，出行方便、地铁站、Harrods,超市几步之遙，房间干净整洁，有洗衣机、洗碗機，廚房设备锅碗瓢盆非常齐全，工作人員非常好

好，地理位置絕佳。

The staff was exceptional throughout the property. Wonderful location and good transportation option for bus and tube.

The executive 1 bedroom room with a price 380£ per night didn’t match description and picture on the internet. The given room (703) was on the ground floor (what corresponds with the website description of the “deluxe 1 bedroom”). The given room didn’t fall under the category of “executive” at all. The only window in the bedroom opened into a narrow dark shaft, diameter 1,5 m, you can’t see even the peace of the sky, only 4 walls with loud ventilation installments. Their volume was loud even with the window shut, therefore it would be impossible to sleep in a room like that. It was also impossible to ventilate the bedroom with fresh air (the apartment smelt badly). The small window in the living room looking out at Harrod's Parking lot. (website says this “hotel offer the very best in 5 star luxury London, all apartments face east and west to maximise light” and etc.) The general manager Vitor Medeiros told me that it was the only room available in the apartment building. He offered me 2 rooms in another building (25 min by walk from the booked apartment, in another district, which I didn’t like), one of them was a category below (cheaper and quality was worse), for the second he asked me to extra pay £900, which was ridiculous. I requested that he returns the paid money for the room, and he claimed that he wasn’t authorized to answer these kinds of questions. I asked to speak to another person who is authorised but he didn’t give me any information. I moved to a different hotel, and I did not spend the nights at this apartment (as I repeat, it would be impossible to sleep in). I sent 2 complaints by email but no one answered me.

My stay here was perfect, very close to Harrods too. Apartment was great value and I’ll definitely return