We very much enjoyed our short stay here, our room was just right, well cleaned each day and with a good bed. The staff were lovely, we got lots of interesting tourist information from the front desk and some top notch cocktail and wine service from the bar. The hotel is well located, very near to a long stay car park and a short walk from the town centre, we didn't try the restaurant but the breakfast was a good standard and the general over all feel of the hotel is very cosy and welcoming.
We booked a 2 night stay at this hotel, and thoroughly enjoyed our stay right in the historic heart of Rouen. We opted for a standard room, and requested a room overlooking the internal courtyard, as we had heard these were the best rooms. We were not disappointed and the hotel lived up to expectations. The room, although small, was comfy, quiet and well equipped with a sizeable king size bed, soft fluffy pillows (more brought promptly on request), a desk area with nespresso machine and a hospitality tray, a small wardrobe with safe, iron and ironing board. The adjoining bathroom had a large shower with double heads and an efficient heated towel rail, with plenty of towels, and robes etc, as well as nice toiletries to use including shampoo, body wash, conditioner and moisturiser. We had booked valet parking, but on arrival at the hotel we struggled to find the entrance, despite having been sent directions, so we called the hotel and the concierge guided us in. We were then helped with our luggage and our car was parked for us. despite this costing 27 euros for 24 hours, it was well worth it as I don't know where we would have parked otherwise, and it meant convenience, peace of mind and security for our vehicle. The hotel is a beautiful building, sympathetically created from a historic masterpiece, to accommodate the workings of a hotel, even including a wonderful pool and spa. We enjoyed our time using the facilities and made the most of the gym, pool, hammam and sauna over the weekend. Staff were helpful, polite, friendly and very accommodating to all our requests, even granting a late check out on departure, having asked the night before - it was arranged seamlessly for us. We especially liked - the wonderful buffet breakfast with excellent selection of fresh fruit, hot cooked items, cold meats, cheese and youghurts etc, and bread and pastries with local jams and honey. - the refillable chilled water bottle provided in the room which could be filled with cold, still and sparkling water - the wonderful pool, hamman and spa - the location which was right in the historic centre - the staff who were all helpful and polite and spoke excellent English. Small areas for improvement - the air conditioning in the room didn't seem particularly efficient, even when turned to high. - the one lift is terribly slow: mostly we gave up and used the stairs
Fantastic stay - plenty of space for 4 (double bed and 2 singles, once which folds down from the wall). Car parking at €20 per night (if I remember correctly!) - this was very tight to enter but plenty of spaces and our large estate car managed it). Super buffet breakfast which was good value at €21 per adult (kids were free). Excellent location - 10 minute walk to the main sights, we would not hesitate to return
We had an overnight stay after a long drive from Switzerland. Parking available under the hotel. Refreshing swim in the pool. The restaurant and food were formidable. The staff were friendly, polite young people and were happy and egar to help. The panacota desert was off the scale. Would most certainly return hear.
This is our second visit to this hotel which overlooks the Seine river. It's by a fairly busy road but you wouldn't know it as the windows make it very quiet. We booked a family room and it was very well equipped, clean and very comfortable. Ours had a microwave, mini fridge, kettle, nespresso and safe. We parked our car as the parking is secure and underground. We then went to.look around Rouen seeing the beautiful cathedral, the large clock and some Monet paintings at the Musee Des Beaux Arts. We then went out to eat on the quayside in one of the buzzy bar restaurants.
First of all: You get what you can expect. It is a classic hotel for people, that are looking for a basic stay to explore or work. The staff was very friendly. The breakfast was OK, good basic choice (have to say, I was not impressed by the scrampled eggs). There is an underground car park to be paid at the reception. It is necessary to go for it, as in the surrounding is limited parking space. For me as a business traveller it was important to have a very comfortable bed. Which was the case (4 pillows for choice). My dog could stay with me and had a window to observe the neighbourhood, while I was not there. It is a bit far to walk to the city center of Rouen. But there is a bus connection. There is a supermarket approx. 100m away, very comfortable. The rest of the surrounding is not that nice (mainly take away stops, no real restaurant), and in all fairness, for a tourist travel, I would recomment a stay closer to the city center.
Stayed in room 223 which was in front of hotel. In spite of it being a busy road the soundproofing did its job and there was little outside noise. Roundabout was fun to watch - not so much fun to get out onto when leaving hotel. The room was extremely comfortable. Bathroom had walk in shower and was modern and clean. Breakfast typical of Ibis/Novotel. Selection of breads, cheeses and hams as well as cereals. Nice view over Rouen Rugby ground. I parked in hotel carpark- remember to get code before leaving. Hotel about 20 minutes walk into city centre.
ZzongshengwordThis hotel is marketed as a budget hotel and you may not chose it as it is out of town BUT this hotel is clean and looks just like the pictures, yes there is a bit of bare MDF in the rooms but everything was great. Aircon worked breakfast was plentiful bed very comfortable. We had room 278 and was very quiet as over looked the car park. Parking was on site and they have lifts to all the floors. They have fantastic areas for lounging all with USB ports for devices. Just two minutes up the road up a side street is a funky pop up burger bar that does an array of foods including the best steak I have ever had. The hotel has a save the planet ethos which can be seen with paper cups in the bathroom and decor. It was a real gem staying here and a bus stop only two minutes away takes you into town for 1.7euroes each way. I would never stay in the centre too busy and this hotel gives you the tranquillity you want on a holiday. There is a also a posh pastry shop nearby too
We liked this small clean and conveniently located hotel in Rouen. Located on a quiet stree close to the river and within a 5 minute walk of the cathedral and centre of town, it had a small locked ground floor car park (15 euros/24 hours) and the reception staff spoke excellent English. It was a good place to stay and easy to find. We were warmly welcomed and our room on the third floor was small but adequate. It had a small bathroom with a shower, a tiny hanging spce for clothes, a comfortable 5 foot double bed, a small desk for work and a big screen TV. The room was quiet, modern and clean - and serviced daily. However, although it had a hair drier, there was no tea nd coffee making facilities and a only a very slow wi-fi connection. Downstairs there was a plesant breakfast area (13 euros per person) where you could also sit and chat to friends. (We found it cheaper to buy some croissants and coffee at a cafe in Rouen centre). I would have given the hotel a higher rating if the internet and coffee facilities ahd been better. But I would come again. The location was excellent, the staff friendly and the hotel perfectly good.
Excellent value for the money. The hotel is very simple and basic, but clean, comfortable, exceptionally well-located within a couple blocks of the Cathedrale, Seine River, Flixbus station, metro, city bus, free Cy’clic public bike station, in the heart of the city center, with markets, bars, restaurants, and a huge variety of shops all around. The couple managing the hotel live onsite and are exceptionally friendly and helpful. There is a simple daily 5€ breakfast bar option with a variety of croissants and rolls, automated custom coffee machine with many options, yogurt, selection of fruit juices, and condiments. Our room had a pretty view of the cathedral and large windows that open fully. The bathroom is tiny, but adequate and clean. Contemporary, clean simple room had one double bed, one twin bed, and a small desk with chair, adequate for 2-3 persons, with little space for luggage. There were 2 electric outlets on opposite sides of the room, a small television, and readings lamps at the large bed. The hotel lacks an elevator. The upper floor hallway floorcoverings and lighting need work. But the lobby, dining area, and the rooms themselves are entirely agreeable. For the location and price, on a busy festival weekend, we got exceptional value.