Ich hatte aufgrund der schlechten Kritiken etwas Angst, wurde aber freudig überrascht. Sehr nettes Personal beim Empfang. Sehr sauberes Zimmer und bequemes Bett. Eine Flasche Wasser gab es kostenlos sowie Kaffee und Tee bis 22:30 Uhr. Das Bad ist praktisch und ja, die Duschwand ist etwas kurz, aber das Wasser, das daneben läuft, trocknet schnell ab. Die schlechten Bewertungen beim Frühstück verstehe ich auch nicht. Es war eine gute Auswahl (Käse, Aufschnitt, Bacon, Rührei usw.) und es wurde ständig nachgelegt. Einziges Manko die Parkplatzsituation.
Wirklich faszinierend, was man aus einem Plattenbau so alles machen kann ! Hervorzuheben ist wirklich das absolut traumhafte Frühstück !!! Qualitativ hervorragend, abwechslungsreich und in einem wirklich schönen & liebevollem Ambiente !
2 of 5 points... 1 point is given to the location an the other to the breakfast-staff. They really do a good job. So whats wrong then? This hotel has a frontdesk staff that dont't have a clue of what service means. I will go as far as say that the front desk employees are the worst I ever has experienced. We arrived with a car and was advised to use the parking cellar of the shopping center. Well, it was full, and when we tried to get help from the front desk woman to find an other solution... there was no help to get at all. Great first impression. Well, we got the car parked at last somewhere, and we hoped not to get in touch with the front desk again in our 2 nights stay. On day two, we got back from a daytrip to Warnemünde and wanted to take a shower to get rid of the salt before going to a concert. Big suprise: The had not done housekeeping and there was no new towels. We didn't care to much about the messy bed, but when my wife tok a call down to the front desk and asked them to bring new towels... the lady in the front desk said no... you have to come and get them yourself! We asked, of course, why they didn't clean the room and the answer was: You have to give a message to the front desk if you want your room cleaned!!!!! Well, thats's a touch of old DDR for you. Sorry but this hotel needs to get new staff for the front desk to get 2 more points. And a further advice... Add a waterheather with coffee in the rooms and a small fridge like all other hotel-rooms to get one more.
If you think this is a 5-star hotel then you've never stayed at a 5-star. Location is great, right at the beachfront. Everything else is mediocre at best. The rooms and balconies are tiny. Some of the employees were really lovely, others were obviously very annoyed by the guests. My wife was treated in a really rude way by one of the employees at the receiption, so she asked for the manager (first time ever she felt she had to do that). The explanation she got from the manager was that they they are aware of that persons behavior, but are short on staff (fachkraeftemangel) and therefore they cant afford to reprimand them. Except for the rooms (renovated), the hotel looks dated, but i guess their focus is on old people which probably like that style from back of the days of the German Democratic Republic (DDR). Overall, i felt like in an overpriced 3 star. Also, bathroom has a large peephole so you can watch from the room whatever the person inside is doing. Swimming Pool has a sewage problem and a slightly unpleasant odor.
Das Hotel begeistert durch die vorzügliche Lage am Strand. Auch die Saunalandschaft und der Pool im Dachgeschoss mit toller Aussicht und schönen Terrassen konnten uns überzeugen. Das Frühstück war weitestgehend OK. Die Zimmer sind zwar sauber und ordentlich, jedoch nicht mehr auf dem neuesten Stand.
ผผู้เข้าพักDuring a recent stay I had a health issue and called the front desk and spoke to one of the staff. She (sadly, I forget her name but it had an eastern European ring to it) was absolutely superb; she called an ambulance and the paramedics knocked on my room door only 20 minutes later. They let themselves in (as I was immobile) and took me to hospital. While I was in the A&E department I called again and the same lady made sure that room service would collect my belongings from the room and take them down to the front desk, where I later, after being released from hospital, was able to pick them up. The MotelOne staff deserve full marks for making sure a very difficult day did not turn out to be a really horrible one. My sincere thanks!
Intercity Hotel Rostock was located at the main railway station on the outskirts of Rostock city. The hotel room was simply furnished but contained the essentials. However, the air quality was poor and the air conditioner worked poorly so it got very hot in the room. The cleanliness was as expected. The bathroom was small and simply decorated. The breakfast at the hotel was very good and varied, with a good selection of both hot and cold dishes. The staff seemed uninterested and were passive in meeting me as a guest. It lacked both smile and service attitude. Based on this, I can not recommend this hotel to others and will not visit it again myself.
Well, what can I say…We are a well travelled couple all over the world, and never have I been asked at check in what time we want to have breakfast? I asked why I have to decide that now at check in and the answer was that ’you only get 1 hr and have to decide your time now’ ???!!! What is this, well - there is a first time for everything. The hotel is really weird and I have no idea what the interior designer was thinking as it is all a very strange missmatch. Food in restaurant totally overprized and boring menu. Charging for parking outside the hotel is not correct for a paying guest. The only good thing I could think of was the nice forest outside where we could take our dogs for a nice walk. This is absolutely NOT a 4 star hotel - we give it a very weak 3