"The hotel was excellent in some ways, but really lacking in others. The highlights of the hotel are the exceptional breakfast, the best I’ve had in SE Asia, and its delicious desserts and pastries in the lobby. As well as the very good service, with two things coming to mind, one being a free room upgrade, and two allowing me to go to breakfast 30 minutes early (6:30am vs 7:00am). The hotel is very aesthetic and unique in style too, and the tech is certainly interesting and used intelligently. However, they also make some bizarre decisions given they’re a 5* hotel. Firstly, why there is no soap in the bathroom I’ll never know, I shouldn’t have to go in the shower each time to get body wash to wash my hands each time. The shower would progressively get colder with a couple of minutes and be quite cold by 5 minutes in. The bed is far from luxury feeling, with it quite hard, though reasonably comfortable and the duvet cover had some marks on it. Finally, the tech means there are a lot of unnecessary lights around the room, which makes the room a lot less dark. Overall, I would have expected the hard product to be better within a hotel of this class but the soft product was definitely 5*."
"The apartment was clean and spacious, with all the basic amenities provided. It was also convenient to get food, as Restaurant Nasi Kandar Pelita was just a short walk away.
Some setbacks (1) there wasn't a wipe cloth provided (2) the ramp up the multi storey car park to level 5 is narrow and challenging to manoeuvre for a big car"