Kiriri Garden Hotel

Kiriri garden is a beautiful place to be. But I’ll advise they try to have some additional African dishes.

Very good to stay but the reception staff are not warming

Kiriri Garden is a good place in a good location and it's clean the service is fair..

一如既往的好，布隆迪上流人士聚集地，偶爾還能偶遇該國總統，打開窗就能看到總統府，24小時網絡及電力不會停歇。

Pathetic service, disgusting,slow and don't care attitude. Lacks proper management Had to wait for 2.5hrs vefore any waiter could come take our order after begging them. My kast time to ever be in this hotel.

The best place to stay when in Bujumbura. Located in the hills overlooking the city centre. Very safe. Very big rooms with excellent air conditioning. Ask for room with a view of lake Tanganyika in the distance. Very pleasant restaurant with nice breakfast buffet. Very pleasant swimming pool with large parasols.

We booked an Executive Suite which was on the third floor with large windows on two sides and great views of the city and Lake Tanganyika in the distance. The suite was large and nicely furnished but there was not one single shelf or drawer for clothes. These are the good features but now for the long list of bad. The water in the sink and shower was a trickle and the temperature was impossible to adjust, so it was always either scalding hot or very cold. It took three complaints to reception before they finally fixed the pressure a little but not the temperature on our last of three nights. There was no box of tissues or slippers and when we called to ask for them we were told to use toilet paper, or they are available for sale in the hotel shop. There were no amenities whatsoever. The first night my wife and I both ordered the local grilled Capitaine fish, which we’ve had many time in other countries on this 7 week African trip and loved, but here we think the fish washed up on shore after it died of old age. The wine prices are very high even for mediocre wines but I suppose that’s because of import duties. Service was very slow and unfriendly to boot. The staff are very poorly trained, actually not really trained at all. Only one young, female server ever smiled and made us feel welcome. The breakfast buffet is poor especially for an alleged 5 star hotel. In the afternoon it took forever for the waiter to understand that my wife wanted a glass of wine and not a whole bottle, and that’s even though we speak French. On the last night, after a big lunch, we just split a $25 pizza for dinner and it gets the award for the absolute worst pizza ever, one that we suspect was a commercial frozen one. We loved Burundi, which far exceeded our expectations but this hotel was horrible.

Restaurant is very slow

Nice and clean hotel.