We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.
ดีมาก
95 รีวิว
4.3/5
ราคาเริ่มต้น
฿ 4,417
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่ใกล้กับ Croydon Creek Nature Center
แนะนำโรงแรมยอดนิยมในCroydon Creek Nature Center
ดูทั้งหมด
เลือกจากโรงแรมในCroydon Creek Nature Centerที่มีการจองมากที่สุดในเดือนที่ผ่านมา
No.1
4.2/5
112 รีวิว
Even Hotel Rockville - Washington DC Area
ร็อควิลล์ | 3.13KM จากCroydon Creek Nature Center
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.2
4.2/5
113 รีวิว
Best Western Plus Rockville Hotel Suites
ร็อควิลล์ | 4.32KM จากCroydon Creek Nature Center
"ห้องพักดีเยี่ยม"
ดูรายละเอียดเพิ่มเติม
No.3
4.4/5
134 รีวิว
Hilton Washington DC/Rockville Hotel & Executive Meeting Center
ผผู้เข้าพักWe had a less expensive interior room (opens on the atrium rather than the outside. It was fine and not noisy. The set up made sense. The uplights behind the bed headboards were particularly useful to provide enough light to navigate with the curtains all closed (see interior room) without brightness.
I prefer a softer mattress, so the bed wasn't perfect for a side sleeper, but it was enough.
The room was cold when we entered, but you have control of the temperature so that is easily fixed.
Just a warning, breakfast at the restaurant has only one choice, a $20 buffet. If you aren't hungry enough tor that to be worth the cost and convenience, you will want to go to the Starbucks or leave the hotel.