รีวิว Mandarin Oriental Al Faisaliah, ริยาด

เนื่องจากเราจองห้องพักไว้ในช่วงงาน China-Arab Forum ราคาห้องพักจึงสูงมาก... อาจเป็นเพราะราคาห้องพักที่สูงกว่าจึงทำให้ไม่คุ้มค่าและไม่เกินความคาดหวังของเรา แน่นอนว่าโรงแรมนั้นก็ดี

Excellent location with high quality of service, thanks the manager Wingo for the help during my first trip to the city, definitely will be my first choice of accommodation for next time.

He could not have done a better job from the first moment I walked in until the check. What a wonderful experience.

We love the hotel it’s gorgeous

Excellent service, great hospitality and definitely would stay here again in the future

알 파이샬리아호텔을 출장 목적으로 처음 방문했어요. 깨끗한 시설이 너무 좋았고, 단 여성 운동하는곳이 조금 멀게 느껴졌어요. 직원분들이 너무 친절해요. 특히 Jahangir bellman 님은 따듯한 미소에 친절하셔서 다음에 또 방문하고 싶어요. 호텔근처 미팅 장소를 못찾아서, 직접 그곳까지 인도해 주셨습니다 너무 감사합니다! 우버기사들이 호텔장소를 못찾은것은 의문이에요 뭐가 문제일까요

بالعكس كان استقبال وشي حلو ومرتب الفندق وقمه في الاستقبال والجمال

طاقم ودود وفندق نظيف وخدمة رائعة

來利雅得首選他們家，早餐完美，房間免費升級

The hotel has a very central location in Riyadh, right next to one of the signature towers in the very center. It is not located in the actual tower, but in two buildings to its left and right, the right one housing the suites and the left one the main reception and breakfast. The latter is truly amazing in terms of buffet and a la carte options. We got an upgrade to a suite, unfortunately at the ground floor facing the driveway. With ear plugs, we could sleep well. The suite was large and well equipped, and came with a butler service that we didn’t use. The service was very good, with help of the concierge we made it even into Riyadh fashion show which took place in the spectacular globe, normally a restaurant in the adjacent tower. We didn’t eat there but the view is so spectacular that it would be probably worth it. The concierge was very helpful with many tips, and organized us a private trip to Edge of the World.

Traveled to Riyadh with family and experienced the best of hospitality at the Mandarin Oriental. From the moment we walked in, we were warmly greeted and taken care of. Lost luggage, changes in reservation, and more, the team handled every change with grace. The biggest thanks for Ashad, Hassan and Eliya for making every meal a family occasion. Your warmth was welcome every morning. Chef Shakeer, Chef Riyas and Chef Nisam went above and beyond to make our favorite Indian food for us for breakfast at request. We truly couldn’t recommend the experience more!

Our first suite was facing a +10 lane road. The windows have almost no acoustic insulation. In the second suite the air conditioning acted crazy and the showers were broken. The hotel is not qualified to use the name Mandarin Oriental. Except the service and the breakfast were great.

Rooms are very dated (faded carpet, no hot water in shower despite two requests, all decorations from the 1970s as far as it looks) but beds are firm and support an okay nights sleep. Getting out of loop at hotel can take 20-30 minutes in the afternoon, just budget accordingly. Concierge partners are very poor. In my case did not speak English, spent 90 minutes each way driving to sites that were closed on the day we went, and created untruthful statements about Saudi culture and regulations. I’d recommend anywhere else.

I can’t say enough great things about Rami Abo Akel and the exceptional service he provided during our stay at the Mandarin Oriental in Riyadh. From the very first message, Rami was thoughtful, responsive, and genuinely enthusiastic about creating an unforgettable experience for my son. He curated a two-day adventure that perfectly balanced fun, learning, and culture — from exploring real aircraft at the Aviation Museum and meeting animals at the Riyadh Zoo, to discovering the rich heritage of Diriyah and enjoying the excitement of Riyadh Season’s festival zones. Every detail was handled seamlessly: the timing, the kid-friendly touches, and the personal care throughout. Rami’s professionalism and passion for hospitality truly shine through. He exemplifies the spirit of Les Clefs d’Or, anticipating needs before you even voice them. This was more than concierge service — it was a masterclass in personalized luxury travel. If you’re visiting Riyadh and want someone who treats your family’s experience as his own, ask for Rami Abo Akel. He’s a gem and a true ambassador of the Mandarin Oriental brand. ⭐️⭐️⭐️⭐️⭐️