Unfortunately, the service and reception were very, very, very, very poor.
We arrived at the reservation location late due to our flight being delayed.
The reception by the staff was very poor.
There was no care or preparation of the suite for the guest (no slippers, no towel, one bottle of water, and very poor soap and shampoo).
We asked the staff for a towel, and they said they didn't have any, and that the situation couldn't be changed. We had to wait until morning.
If I weren't tired, I would have left this disgusting, unpleasant place.
I would never recommend going to this place.