รีวิว Best Western Plus Fursan Hotel

I booked through Trip.com agent and had a very bad experience with this hotel. There was construction next to the hotel that was so loud that I couldn't sleep. The construction started at 6:00 AM. The construction was not announced in advance. When I informed them that it was very loud and could be heard in the room, I had to ask for it several times before they would change the room for me. I couldn't sleep. The hotel changed the room I booked to a non-smoking room and it was a large room, but I got a smoking room. The room was still noisy, but less than the first room. I complained to the hotel and the hotel informed me that I could get a refund for 1 night and then informed me again that I couldn't get a refund and had to sleep more. I don't think the hotel would understand because I checked out before they let me sleep more. It was very bad service. There was nothing for breakfast, not suitable for a 4-star hotel.

Everything was good, I’m a frequent visitor at the hotel. This time I noticed that the breakfast menu has been reduced. Only one or two items were available unlike previous years. Would be good if u can have a variety.

very good hotel suitable for business trips, will consider it next time

Difficult to get uber. The choice of breakfast food is limited. But the room service is okay . No restaurant nearby.

Not recomended. You have to ask for everything like toothbrush and bath robe and the towels were old

They need to improve the breakfast and add many choices

These days I feel very comfortable, the hotel facilities are OK, the hotel staff is very friendly, the chef is also very good, gave me a meal of noodles, generally speaking, the stay experience is good, but the breakfast can be more rich.

Okay value for money. Room is clean but the breakfast could be better.

The hotel was clean

Staff is very friendly and amenities is quite good but a little bit far from any shops or restaurant

Very nice staffs!!

goodgood

Nice hotel Breakfast need improvement

nice view , nice room , servise is ok , location is good , clean