I booked a hotel for my business trip to Vancouver.
The staff were friendly, and the room condition was good.
I had a comfortable stay.
แปล
ผู้เข้าพัก
Two Queen Room with Bathtub
เข้าพักเมื่อ มี.ค. 2026
ครอบครัว
6 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 28 เม.ย. 2026
pretty good location with shuttle from airport. if only there are any hooks in the toilet to hang stuff.
free coffee and tea all day.
also i have left something behind and the staff helped me look for it and i was able to get it back so thank you!
แปล
ผู้เข้าพัก
ห้องพักที่มีเตียงคิงไซส์ปลอดบุหรี่
เข้าพักเมื่อ มิ.ย. 2026
คู่รัก
1 รีวิว
6.0/10
โพสต์เมื่อ 8 ก.ค. 2026
Unfortunately due to a medical emergency I was unable to make the trip from UK to Canada - I had to cancel flights, other hotels, car hire and excursions. I submitted medical documents and have been refunded for everything else even though these were ‘non flexible’ and ‘non refundable’. The Hampton Inn by Hilton Vancouver Airport/Richmond was the only booking not to consider a refund or even a credit note, even though medical document was submitted more than 48 hrs prior to check in time. This was the continued response from Trip.com:
Your booking at Hampton Inn by Hilton Vancouver-Airport/Richmond cannot be cancelled free of charge.
We have submitted a free cancellation request to the hotel on your behalf.
Unfortunately, we have not received a timely response from the hotel, and your booking will remain as originally confirmed.
Our family of four traveled from Taiwan to the US and Canada for vacation and to visit relatives. Compared to the Days Inn where we stayed for the other few days, this place was significantly more upscale, with window views and larger rooms and bathrooms. The location was also excellent, very close to the airport and Richmond city center by car.
The hotel is undergoing extensive renovation and the reception is a make shift location. Evening staff was not helpful. Amenities including slippers, toothbrush, toothpaste were not available.
Room was not well kept. Carpet was old & we felt itchy after walking on it. There are stains on the wall & toilet. Overall cleaning POOR !
Breakfast was acceptable but the breakfast area was very small (in front of the make shift reception) and hotel guests have to wait for tables. After seated, you have to walk to & from the kitchen to get food & drinks through a passage with construction
The overall experience felt unbelievably short of our expectations of the Hilton brand and the price we are paying through Trip.com
Please review & improve to prevent similar unpleasant experiences to your customers.
Location is good, near airport and short walk to Bridgeport station and Yoahan Center.
Airport shuttle is frequent, very good.
Only thing is you cannot leave any baggage. You can leave Baggage at the airport CAD 16 a day for a suitcase.
แปล
ผู้เข้าพัก
ห้องพักที่มีเตียงคิงไซส์ปลอดบุหรี่
เข้าพักเมื่อ ม.ค. 2026
ทำงาน
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 4 ก.พ. 2026
Top tier customer service with food breakfast
แปล
wouterj
ห้องพักที่มีเตียงคิงไซส์ปลอดบุหรี่
เข้าพักเมื่อ มี.ค. 2026
เดินทางคนเดียว
14 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 23 เม.ย. 2026
The complimentary airport shuttle and breakfast are great. Friendly staff and generally good hotel quality. The renovation of the hotel and the departing aircraft makes it from time to time noisy.
แปล
ผู้เข้าพัก
ห้องพักที่มีเตียงคิงไซส์ปลอดบุหรี่
เข้าพักเมื่อ ก.พ. 2026
คู่รัก
6 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 30 มี.ค. 2026
Close to the airport. No noise very clean. Rooms are big. Very comfortable.
Free shuttle works very good. We called the hotel when we arrived. The shuttle was waiting for us. Breakfast is very good. Variety and food taste very good. Overall we were very happy.
แปล
ผู้เข้าพัก
ห้องเตียงควีนไซส์สำหรับผู้พิการ
เข้าพักเมื่อ ม.ค. 2026
ครอบครัว
1 รีวิว
4.5/10
โพสต์เมื่อ 28 ก.พ. 2026
We are a group of 4 people. On 20 Feb, as soon as We arrived Hampton hotel at about 20:00 and we made a reservation of shuttle bus for 21 Feb at 10:30 at once.
On 21 Feb at about 09:30. I double confirmed my shuttle reservation was still on the list as we didn’t want to miss our flight. However, when the the shuttle bus arrived, the driver told us that we were not on the list to take the shuttle bus at 10:30 and the bus was very full. The attitude of the driver was very bad and rude, he scolded us in front of all other passengers and kept saying that we got on the shuttle bus without reservation. This made us very embarrassed. We choose your hotel because it provides shuttle service to airport that already includes on the hotel price. If we knew it would take a risk to catch the shuttle bus we had made and being insulted by the driver. Frankly, I won’t select your hotel.