This hotel is AWFUL. I am not the type to write a review, never have, but if anyone gets put in the room we were in I cannot warn you enough. The room itself was fresh out of a horror movie. The sheets had yellow stains, the door wouldnt lock properly, the paint on the bath was peeling off in chunks. A massive rat even ran across our floor in the middle of the night. Keep in mind we have no idea how it got in or how it got out and what they did to sort it. I wouldnt be confident they did anything. Beyond this the air-conditioning wouldnt turn off, which made it beyond cold in the nights. This wasnt the only thing which was broken, as our hairdryer wouldn't work and neither did the TV in our room. We then got moved to another room, this one hadnt been cleaned since the last people there. The sheets were also stained, the bin was overflowing. There were used glasses all over the bathroom, with not just the peeling paint on the bath but also an odd stain across it, along with used towels dumped in the middle of the room. Once again we were moved after complaining, within this next room the air conditioning and Tv worked and the door locked properly. But, the hairdryer still didnt work, the bath was still awful and overused, the tap was always dripping and there was nowhere to hold the shower up. While this resort is praised for its free WiFi, we found it didnt reach anyone of the 3 rooms we experienced. It took them moving us twice in one evening for this resort to be liveable and im still not comfortable with the cleanliness of this resort. Keep in mind we spent most days out of this resort and it was still a horrifying experience. I wouldnt even go here even if you plan to spend time there only sleeping. This wasnt even the only issue, as the food here was a disgrace. By booking an all-inclusive resort we expected to be able to eat most, if not all, out our meals here. However, the food was very repetitive and offf-putting. Credit where credits due though they did change up the shape of the pasta and meatballs, which became meat cubes, so what more variation can we really ask for. Thankfully, there are a few good restaurants nearby so we didnt have to go completely hungry. However this meant that we had to spend far more money than expected. I'd say that the most enjoyable part of this hotel are the scabies-infested cats, which provided temporary moments of distraction.
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