คำตอบจากที่พัก: Dear Nitianyeye,Thank you for your excellent review! We are thrilled to hear that you had a perfect stay and found our amenities satisfactory, cleanliness exceptional, and service welcoming.Your kind words about our friendly and inclusive service mean a lot to us. We are committed to providing every guest with a warm and respectful experience.We hope to have the pleasure of hosting you again in the future.Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear YinweishanzainaliS,Thank you for your kind review and for choosing to stay with us! We're delighted that you appreciated our location near the harbor, Aurora Center, and artistic hubs, as well as the convenience of nearby dining and shopping options.We understand the challenges of finding parking at times, and we appreciate your flexibility. It’s great to hear that you enjoyed the quality of the room despite the construction view.We hope to welcome you back in the future, and we’ll do our best to make your next stay even more enjoyable.Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our location near the Harpa Concert Hall and the availability of nearby free parking. It's also great to know you enjoyed our breakfast selection.We apologize for the initial room placement in the basement and the inconvenience caused by the surroundings during your stay. We're glad our team was able to relocate you to a room that better suited your preferences.We value your insights and hope to welcome you back for an even more enjoyable stay in the future.Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Sawonalvmeng,Thank you for sharing your feedback with us. We're glad to hear that you found parking convenient and enjoyed the ease of shopping and dining with a car. We understand that the room size may not have fully met your expectations, and we appreciate your input as it helps us improve.We hope your Icelandic adventures were memorable, and we'd love the opportunity to welcome you back in the future.Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Jameshuo,Thank you for your kind review! We're delighted to hear that our front desk team was able to assist with your tour plans and contribute to the success of your day trip. We always aim to provide friendly and helpful service to make your stay as enjoyable as possible.We look forward to welcoming you back to Grandi Hotel in the future!Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Stellaaa,Thank you for your glowing review! We're thrilled to hear you enjoyed your stay and appreciated our convenient location near the harbor, restaurants, and supermarket. It's fantastic to know our staff made a positive impression and contributed to your great memories.Your high recommendation means the world to us, and we hope to welcome you back for another wonderful visit soon.Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Mebius10X,Thank you for your fantastic review! We’re delighted to hear that you found our rooms comfortable and enjoyed the convenient location. It's great to know that you appreciated the peaceful surroundings, nearby parking options, and the proximity to local attractions and supermarkets.We're especially glad you liked our hearty breakfast—starting the day right is so important!We hope to welcome you back for another enjoyable stay in the future.Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Chunji,Thank you for your excellent review! We're thrilled to hear you enjoyed the service, the room amenities, and the convenient location of our hotel. It's great to know that our team made a positive impact on your stay. We hope to welcome you again on your next visit to Reykjavik!Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Guest,Thank you for your review. We're glad to hear you found your room clean and up to a 3-4 star standard.While our hotel is centrally located, we understand that the distance to the main pedestrian street may be a bit further than expected. We hope our other amenities and services made up for the extra walk.We appreciate your feedback and hope to welcome you back for an even more pleasant stay in the future.Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you and your kids enjoyed your stay at our hotel and appreciated the friendly and service-oriented staff. We would be delighted to welcome you back whenever you're in Reykjavik again!Best regards,EwaManager on Duty
ผู้เข้าพัก
เข้าพักเมื่อ มิ.ย. 2023
ครอบครัว
40 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 7 ก.ค. 2023
โรงแรมไอซ์แลนด์ที่ค่อนข้างดี
ข้อความต้นฉบับแปลโดย Google
คำตอบจากที่พัก: Dear Guest,Thank you for your wonderful feedback! We're so glad you had a great experience at our hotel in Iceland. We hope to welcome you back in the future!Best regards,EwaManager on Duty
คำตอบจากที่พัก: Dear Jeremy,Thank you for your fantastic review! We're so glad to hear that you enjoyed our excellent service and the facilities. We hope to welcome you again in the future for another great stay!Best regards,EwaManager on Duty
ผู้เข้าพัก
ห้องจูเนียร์สวีท
เข้าพักเมื่อ มิ.ย. 2023
เดินทางกับเพื่อน
8 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 8 ส.ค. 2023
โดยรวมแล้วก็โอเค
ข้อความต้นฉบับแปลโดย Google
คำตอบจากที่พัก: Dear Guest,Thank you for your positive feedback! We're glad to hear that you had an overall pleasant stay with us. We look forward to welcoming you again in the future!Best regards,EwaManager on Duty
ผู้เข้าพัก
ห้องจูเนียร์สวีท
เข้าพักเมื่อ พ.ค. 2023
ครอบครัว
17 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 12 ก.ค. 2023
โดยรวมดี
ข้อความต้นฉบับแปลโดย Google
คำตอบจากที่พัก: Dear Guest,Thank you for your kind review! We're thrilled that you had a perfect experience with us. We hope to welcome you back soon!Best regards,EwaManager on Duty
CHANAJIT
เข้าพักเมื่อ เม.ย. 2024
ทำงาน
233 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 31 พ.ค. 2024
very good hotel and nice location and very clean. Staff very nice and I enjoyed staying here.
แปล
คำตอบจากที่พัก: Dear Chanajit,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our location, cleanliness, and service to be excellent. Our team takes pride in ensuring every guest has a memorable experience, and your kind words mean a lot to us.We look forward to welcoming you back for another fantastic stay!Best regards,EwaManager on Duty