"Es war wunderschön, top Lage in Key West. Sehr sauber, tolle Zimmer, super gepflegter Poolbereich und extrem guter Service. Eines der besten Hotels, in denen wir je waren. Es stimmt einfach alles."
"Very beautiful villas, green and nice with a few pools and hammocks. It is far from city center and no access to the beach directly, if you would like just walk out and explore, there is a free shuttle bus to the beach and to the city center every other hour (sometimes two hours), otherwise for a lazy weekend - just perfect."
"Réceptionniste du soir très désagréable.
Personnels du petit déjeuner très sympathiques.
Chambre pas très propre, douche limite.
Si vous aimez dormir avec un bruit de tondeuse à gazon thermique ( climatisation)dans votre chambre, c'est l'endroit...
En revanche l'endroit est très beau."
"Fantastic stay. Levi at front desk was so accommodating. Showed me two available rooms and let me choose. Actually walked with me to the rooms. We weekend in the Keys every couple months,and it’s been a long time since we’ve encountered such friendly service. Kudos to Levi.  It was our first time staying at the Pier House. We will definitely be back. Thank You Pier House. We had a great time."
"The hotel was great, clean and with all the necessary. The service at the restaurant was rather slow.
The main remark relates to lack of clarity from Trip and the hotel on added costs: valet parking is ”mandatory” as the hotel doesn't allow guests to self park. This comes at a (hidden) cost of 50 usd per day plus taxes. The manager didn't mention this when we asked about the big deposit they were taking on our credit card. Unfortunate surprise contrasting with the wonderful time we had at the hotel."