"We feel annoying because someone wrip the floor at 0630 with a lot of noise.
Extra bill when check out. A bill for dinner buffet which we did not attend. Your staff did not listen to us and insist we eat the buffet and they said CCTV can see us there. At the end, we wait for half hour and the did not show the CCTV and let us go.
When we settle the bill for 2 dinners we have, the wifi connection is not good and your staff say they did not receive the pament and ask us the pay cash. At the end, we find the bill already settle by credit card. And we need to go back to the hotel and they still say hotel did not recieve the payment and ask us to check with our bank."
"Sana and his family offer a wonderful warm family stay in the middle of Sigiriya jungle. It is a unique accommodation surrounded by incredible nature, cuddled by the kindness and the balsamic feeling of all the elements around. Truly an unforgettable experience that I will hold in my heart for the years to come.
You can count on Sana for help in your trips arrangements, a lovely breakfast and whatever need you might have during your stay. I recommend at least 2/3 nights, a minimum MUST to explore the area and enjoy the Sri Lanka pace.
I feel blessed. Thank you!"