Everything was great. Except the room wasn’t cleaned up very well which made me feel pretty uncomfortable. The customer service was nice but the following morning I kept getting harassed over check out even though I requested and was given permission for a late check out at 1pm instead of 11am but other than that it was OK.
I had a few issues: 1. The Marriott app did not show my reservation. 2. There was no e-check in/out. 3. The was no e-key. 4. The suite is a small and cramped. 5. The ice machine on my floor was out of order. 6. The little food and drink shop was poorly stocked. 7. The breakfast was toast, boiled eggs, waffles, and yogurt. All of these items were different than what was represented on the Marriott description for this property. I will not be staying at this property again.
We picked this place because it was convenient to picking up my son's prom date. They needed a place to take pics and the setting of a designed balcony on the 2nd floor was perfect plus the water fountain made the pics fabulous. I'd recommend the place for anyone planning to have a wedding party or Girls Trip or Family Reunion or gathering. There were walkable variety of restaurant and shopping to go to.
Stayed four nights Pros Was hesitant from other reviews but had a quiet stay. New facilities. Good breakfast attended to by very friendly kitchen staff - love the spinach quiche. Comfortable beds. Good exercise room. Outdoor pool. 1/4 mile from every store and restaurant you could want. 1/2 mile from I 10. 8 miles from fun ******. If you want upscale dining visit the pines steakhouse in the ******. Improvements Was told housekeeping was every other day- they didn’t come at all. Said pool was heated but it was not. Some areas of the room needed better cleaning- glass shelf in coffee nook had about 1/4 inch of dust on it. As someone else mentioned, glass bathroom door is directly at foot of beds - strange room set up- it’s lights up whole room if you need to bathroom at night. I prefer full kitchen rooms- ie residence inn- there is a new one down the street that I will try, but I will return here again with no heartburn. If you don’t want to drive there is a pizza place Right next door- the pizza shack. It advertises New York style pizza. I’m sure they don’t have many people that can challenge that assessment but I am from New England. :-). Having said that it was very tasty and I would recommend. Very convenient