โรงแรมใกล้The Immaculate Conception Cathedral of Cubao

Had one of the best hotel experiences here.... I can't decide where to book and decided to stay here after reading good reviews and we were very happy with our stay... (Booked another room, so don't be surprised if some parts of this review sound familiar 😉) We truly felt the ”alagang Filipino” (Filipino hospitality) throughout our stay—from the moment we arrived until we checked out,... Our room was clean and well-equipped with toiletries, soft towels, bathrobes, disposable slippers, an iron and ironing board, a microwave, mini fridge, electric kettle, and complimentary coffee and tea, which were replenished daily..... What I loved the most was the buffet breakfast -- everything we tried was delicious..... it mainly featured Filipino breakfast favorites such as beef tapa, fried dried fish, corned beef, and a variety of pickled side dishes (see the photos for reference),... The rice was always cooked perfectly (just the way I like it😍), and there were consistently two options available—plain rice and a flavored rice that changed daily.... They also had other breakfast options, including Western dishes --- plus they offered eggs cooked to your preference, bacon or iced coffee... The hotel also has a swimming pool open until 9:00 PM and a 24-hour gym,.... My only wish is that the pool was heated --- It rained on and off during our stay, making the water quite cold.... I gave it a try and enjoyed it, although I couldn't stay in for very long because the water was getting too cold (but really depends on your tolerance for cold water)... The reception is located on the 7th floor, and the seating can be limited when there are many guests or events -- it would also be nice to have a waiting area with chairs on the ground floor for guests waiting for their rides... Overall, all the staff were incredibly hospitable, kind, and accommodating -- If you want to experience genuine Filipino hospitality and delicious Filipino food, I highly recommend this hotel✔️👌💯

มันอาจจะเป็นหนึ่งในโรงแรมที่ดีที่สุดในควิซนซิตี้ ห้องพักกว้างขวางและบริการดีมาก สิ่งอํานวยความสะดวกดีพอเช่นสระว่ายน้ําและแผนกต้อนรับที่ล็อบบี้ซึ่งพวกเขามีอาหารเช้าทุกเช้า จะกลับมาพักที่นี่อีกแน่นอน

ห้องพักดีมาก บริการของทางโรงแรมก็ดีค่ะ อยู่ติดกับห้างเลย พนักงานยิ้มทักทายดีค่ะ

พนักงานบริการดีมาก ให้คำแนะนำต่างๆ ได้เป็นอย่างดี ทำเลติดกับห้าง แหล่งช๊อปปิ้งชั้นนำ ห้องพักสะอาด มีครบทั้งไดร์เป่าผม เตารีด ห้องประชุมหลายขนาดให้เลือกใช้ และสวยงาม อาหารเช้าดี อร่อย คุณภาพดี

We absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service. We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues. Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong. The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued. We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place. Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel. When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have. It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.

โดยส่วนตัวแล้ว ที่นี่ถือเป็นโรงแรมที่คุ้มค่าคุ้มราคาที่สุดแห่งหนึ่งที่ฉันเคยพักมา ห้องพักสะอาดและกว้างขวาง พนักงานที่กระตือรือร้นและบริการดีเยี่ยม จะต้องมาพักอีกเมื่อเดินทางไปฟิลิปปินส์ครั้งหน้า!

Good location and place near to restaurant its actually walking distance and very convenient

ทำเลที่ตั้งเข้าถึงได้มาก มีข้อจำกัดมากมาย เช่น ห้ามดื่มเครื่องดื่มแอลกอฮอล์และไม่สูบบุหรี่ มีระเบียงแต่ล็อคเข้าไม่ได้ ไม่จำเป็นต้องปรับปรุงการบริการลูกค้ามากนัก โดยเฉพาะการต้อนรับแขกและการโทรหาแขกหากเป็นไปได้ 30 นาทีถึง 1 ชั่วโมงก่อนเช็คเอาท์เผื่อแขกเผลอหลับ แมลงตัวเล็ก ๆ จำนวนมากอยู่บนโต๊ะในห้องของเรา ดังนั้นจึงไม่ได้ฆ่าเชื้อและทำความสะอาดอย่างเหมาะสม แต่ขอขอบคุณที่มีผ้าเช็ดตัว สบู่ แชมพู และแปรงสีฟัน รวมถึงยาสีฟันให้ด้วย ร้านกาแฟ/ร้านเบเกอรี่คือที่ที่ดีที่สุดสำหรับฉันเพราะฉันชอบกาแฟลาเต้ ☕️ และพายวอลนัท😋

An old hotel but spacious with bath tub. We loved our stay here. It was very affordable too.

The staff was super friendly, but there were a lot of amenties described here that were not available, such as the pool and gym. Our AC in the room wouldnt turn on initially as well, and I had to ask someone to come in to get it to start (apparently there wasnt enough batteries in the AC remote!) Also, the front of the hotel was undergoing construction, so they couldn't provide us with a place to park, which was inconvenient. On top of this, I have asked for late checkout the night before, which the front desk person said it would be possible since the hotel was a bit empty, but the next morning, the person on the front desk insisted we needed to pay PHP 450/hour for late checkout. Overall though, I liked the room and the night shift front desk and would definitely want to visit again once construction is done.