คำตอบจากที่พัก: Dear Guest, Thank you for taking the time to share your detailed feedback on your stay. We truly appreciate your recognition of our hotel’s strengths and your honest comments on areas we can improve. Your kind words about our prime location—allowing easy walking access to Qingdao’s urban landscapes—mean a lot to us. We are also delighted that you found the room well-equipped, the breakfast delicious and varied, and our staff attentive in their service. These are aspects we consistently strive to maintain to ensure a pleasant experience for every guest. We take note of your observation regarding the slightly outdated decor and equipment due to the hotel’s years of operation. This is a key area we are actively working on; we have plans to gradually refresh our facilities to enhance comfort while preserving the hotel’s charm. As you mentioned, our stunning views are a highlight we are proud of, and we’re glad they added to your stay. Overall, we’re thrilled you consider us a hotel of good standard, and we would be honored to welcome you back in the future—hopefully with the improved facilities you look forward to. Best regards, General Manager: Ms. Coco Xu
Good location and nice ocean view!
The Breakfast buffet is very nice.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you so much for your kind feedback! We’re thrilled to hear you enjoyed our great location and the stunning ocean view—these are exactly the highlights we hope every guest can experience, letting you soak in the scenery easily during your stay.We’re also delighted that you loved our breakfast buffet. Our culinary team works hard every day to prepare a rich and delicious spread, so your praise means a lot to them.Next time you’re in town, we’d be honored to welcome you back. We’ll keep up the good work to make sure you have another wonderful stay with us!General Manager: Ms. Coco Xu
Ken Kariya
ดีลักซ์วิวเมืองห้อง-1 เตียงคิง
เข้าพักเมื่อ ก.ค. 2025
ครอบครัว
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 5 ส.ค. 2025
Good service and good location! Beautiful city and harbor view from our room.But need to improve breakfast quality.Overall we had a very pleasant stay!
แปล
คำตอบจากที่พัก: Dear Guest,Thank you sincerely for taking the time to share your feedback about your stay at InterContinental Qingdao. We are delighted to hear that you were satisfied with our service, prime location, and the beautiful city and harbor views from your room—these are elements we strive to excel in to enhance our guests' experiences.We truly appreciate your candid comment regarding the breakfast quality. Your feedback is invaluable to us, as it helps us identify areas for improvement. Please rest assured that we will share this with our culinary team to review and enhance the breakfast offerings, ensuring they meet the high standards our guests expect.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future, where we can provide an even more exceptional stay.Sincerely,Ma. Coco XuGeneral Manager
ผู้เข้าพัก
Green Frog Theme Room
เข้าพักเมื่อ มิ.ย. 2025
เดินทางกับเพื่อน
34 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 22 ก.ค. 2025
Was a wonderful hotel with an extra helpful staff team. Also, Fai was wonderful at check in, thanks!
แปล
คำตอบจากที่พัก: Dear Guest,We are absolutely thrilled to receive your glowing review! Your words have brought immense joy to our entire hotel team, as nothing makes us happier than knowing we've succeeded in creating a memorable experience for you.You described our hotel as wonderful, and that truly warms our hearts. But what touches us even more is your appreciation for our staff team. Their extra - helpfulness is a testament to their dedication and passion for hospitality. We've always believed that our staff are the soul of this hotel, and your feedback confirms that they're shining brightly.Special shout - out to Fai! His wonderful service during check - in clearly left a lasting impression on you. We'll make sure to pass on your kind words to him. His commitment to making guests feel welcome right from the start is exactly what we strive for.Once again, thank you so much for choosing our hotel and for taking the time to share your positive experience. We sincerely hope to have the pleasure of welcoming you back in the near future.Warm regards,General Manager: Ms. Coco Xu
Signe Wang Bach
ดีลักซ์ห้องวิวมหาสมุทร-เตียงคิงไซส์
เข้าพักเมื่อ พ.ค. 2025
คู่รัก
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 27 มิ.ย. 2025
The stay at intercontinental in Qingdao was amazing. Fairy helped us check in and made sure we had the best stay. We had 2 rooms and both were upgraded to rooms with balcony, seaview and hottub on the balcony. It made our trip very special. The view from the balcony was fantastic, and really worth it!
Breakfast had a large selection of western and Chinese breakfast.
Overall a great stay with great services!
แปล
คำตอบจากที่พัก: Dear Guest,Thank you so much for choosing InterContinental Qingdao and taking the time to share your wonderful experience! We are thrilled to hear that your stay with us was amazing, and we're delighted that Fairy's attentive service made your check-in smooth and enjoyable. Her dedication to ensuring every guest has an exceptional stay truly reflects our commitment to excellence, and we've passed your kind words on to her.We're especially happy that the room upgrades with balconies, sea views, and private hot tubs added a touch of luxury to your trip. Waking up to the stunning ocean scenery and enjoying the unique amenities is exactly what we aim for, and we're glad it made your visit so memorable. Additionally, we're pleased that our diverse breakfast selection, featuring both Western and Chinese delicacies, satisfied your palate.Your positive feedback means the world to us and motivates our entire team to continue delivering outstanding service. We sincerely hope to welcome you back soon, and we look forward to creating more unforgettable moments during your next stay!Best regards,General Manager: Ms. Coco Xu
ผู้เข้าพัก
ดีลักซ์ห้องวิวมหาสมุทร-เตียงคิงไซส์
เข้าพักเมื่อ พ.ค. 2025
ครอบครัว
4 รีวิว
5.0/10
โพสต์เมื่อ 23 มิ.ย. 2025
Water leaking in the room when raining , some of the furniture inside the room was damaged has no maintenance .
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for sharing your feedback, and we sincerely apologize for the distress caused by the water leakage in your room during the rain and the lack of maintenance for the damaged furniture. This is not the experience we aim to provide, and we take full responsibility for falling short of your expectations.Upon receiving your report, our engineering team immediately inspected the room to address the water leakage issue and will conduct a thorough check of all plumbing systems to prevent recurrence. Regarding the damaged furniture, we will replace or repair it promptly and ensure all rooms are rigorously inspected before future guest arrivals.Your satisfaction remains our priority, and we hope to have the opportunity to regain your trust. Please contact our Guest Relations Manager directly for further assistance or to discuss this matter further.Warm regards, General Manager: Ms. Coco Xu