เมลีย ปวยร์โต วัลยาร์ตา - ออล อินคลูซีฟ

不錯 服務很好 環境也好

There were three of us and we reserved a room with two queen beds. The room was supposed to be ready at 3 o'clock. They didn't have a room for us until 3:30, and the room. They took us to had one king bed. So they took us to another room that had two full-size beds, and the air conditioner did not work. So we waited another 45 minutes for our third room which they told us was a premium room. It had a beautiful view as it was oceanfront, but it also had two full-size beds. Apparently they do not have queen size beds. The food at the restaurants was mediocre. It wasn't terrible, but it wasn't great either. The pool is quite large and has several places to sit in the water and relax which is nice. However, the bar is in the children's section of the pool. So the bar is surrounded by children. I suppose that's great if you have children, but mine are grown-up and I was not planning on spending my vacation with small children everywhere. It just seems like poor planning to have the pool bar in the children's section.

Property overall was good. Pool needs cleaning but very spacious. Some staff was very helpful and personable. Other staff didn't seem to be bothered. Room was very nice and clean. Food at the buffet seemed to be always cold, though the situation down restaurants were excellent. Food was wonderful.

As always Melia is one of my favorite stays in Vallarta! I love the staff the rooms everything is just amazing. The only thing that I could honestly just say isn’t ok is that children are able to be in the adult bar areas. They should have an assigned area to ask for beverages versus asking for beverages in the swim up bars where there is adults and the parents no where to be seen

Overall, I would rate this resort about a 5/10 and unfortunately I would not return. The staff was definitely the highlight of the stay — everyone was extremely friendly, welcoming, and helpful from the moment we arrived. Customer service was honestly 10/10. The food, however, was disappointing. I’d rate it around 4/10. The selection was very limited and overall the quality just wasn’t great. Not a lot of options. We expected more variety. Cleanliness was average, probably around 6/10. The rooms and bathrooms were clean, but the pool area could have been maintained better. One of the biggest disappointments was that the kids’ pool/play area was closed during our stay, which was something we were really looking forward to for our children. Also, while I cannot confirm it with certainty, we do believe we may have been bitten by bedbugs during our stay, which was very concerning. We mentioned it to staff & they were helpful, they even offered to wash our clothes. Overall, while the staff was wonderful, the food, pool maintenance, and other issues made this a disappointing experience for us.

Activities for all ages, especially for the little ones, great service, great food, we loved it. Especially the VIP service that was provided to us. Our favourite show was the Michael Jackson Show and the Magic Show. Food was great, staff clean the pool daily and there were great activities for the adults too. My son had a great time making pizza, bracelets, cupcake decorations we enjoyed it.

All the staff with whom I had direct or indirect contact were magnificently polite and very kind.

We just had an amazing vacations!!! 😊😊😊 The kids club is just awesome, my kids just love it!! The girls , Rocío, Janeth and Sara are great!! The room was wonderful, amazing view and amenities! The Melía group decorated the room for my girl's birthday 🎈🎂, just wonderful!!!thanks a lot for this experience!!!

Very kid friendly and exceptionally great to the kids. Rooms and staff are top notch and recommend to anyone.