It was an okay stay. The hotel and room's look were as expected but it felt short in cleanliness and amenities. We found a cockroach in the room and it didn't smell great when we entered. Shower handle was broken. Wifi was too slow in our room.
The great thing about the place is the location and pool. It's a few steps away from the beach.
แปล
Kevin DC
ห้องคลาสสิค เตียงใหญ่
เข้าพักเมื่อ ต.ค. 2025
คู่รัก
4 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 3 ม.ค. 2026
Same with my other comment
แปล
Anghelittaaa
ห้องพักได้ 4 คนพรีเมี่ยม
เข้าพักเมื่อ เม.ย. 2024
เดินทางกับเพื่อน
9 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 16 พ.ค. 2024
The room is clean and the big enough to accommodate 4 guest but we booked a room with pool view but the room that was given to us is not pool view. Some staff is approachable and have friendly aura. Overall our stay is still good.
แปล
Lunate sigma
ห้องพักได้ 4 คนพรีเมี่ยม
เข้าพักเมื่อ เม.ย. 2024
ครอบครัว
1 รีวิว
6.5/10
โพสต์เมื่อ 4 พ.ค. 2024
Honest Review
Pros:
- The lady who was in charge (We think she's the manager) is really nice and helpful.
- Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊)
- AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy
- The hotel was really pretty or what we call aesthetic. My baby really liked the designs
- Free breakfast and coffee was a good deal, but don't expect too much.
- How much we got the reservation for 3d2n. Great offer from this app :)
- Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out
Cons:
- Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...)
- Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion.
- Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own
- Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily.
- Breakfast is not a room service. You have to go down to the restaurant and eat it there.
- Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture.
- Pool was kinda dirty
- Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here.
- OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel.
Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅
แปล
Ramil Flores
ห้องคลาสสิกสำหรับสี่ท่าน
เข้าพักเมื่อ ก.ย. 2024
ครอบครัว
2 รีวิว
6.0/10
โพสต์เมื่อ 11 พ.ย. 2024
Not working electronic room key, basic toiletries provided (super mini soap bar and shampoo sachets that are not even enough to wash short hair). Very bad breakfast with only 2 options. The only thing good was the receptionist who was kind.
แปล
ผู้ใช้ไม่ระบุชื่อ
ห้องสุพรีมเตียงใหญ่พร้อมระเบียง
เข้าพักเมื่อ ก.ย. 2024
ครอบครัว
2 รีวิว
5.5/10
โพสต์เมื่อ 11 พ.ย. 2024
Clean room.
Nice location.
Nice receptionist.
Very bad breakfast.
Very limited toiletries.
Pool was dirty. Breakfast included was a Filipino plated breakfast, not worth it if you’re gonna add breakfast aside your hotel room..
แปล
sarah torres san sebastian college-recoletos
ห้องควอดมาตรฐาน
เข้าพักเมื่อ เม.ย. 2024
เดินทางกับเพื่อน
4 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 5 มิ.ย. 2024
Near the beach, very nice staff. However bathroom floors is slippery. They should provide anti slip mat for it. My 63 year old auntie had slipped and caused her minor injuries. Good thing nothing worse happens.
แปล
ผู้เข้าพัก
ห้องพักได้ 4 คนพรีเมี่ยม
เข้าพักเมื่อ มิ.ย. 2023
ครอบครัว
1 รีวิว
5.0/10
โพสต์เมื่อ 24 ก.ค. 2023
I would say 2star for this Hotel. Receptionist are helpful but lack of knowledge about the place. In my opinion they should atleast learn about tourist spots for their guests inquiries. Also, there were cockroach in the bathroom and under the bed.
แปล
Kathleen Marquez
ห้องคลาสสิค เตียงใหญ่
เข้าพักเมื่อ ม.ค. 2023
คู่รัก
3 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 11 พ.ค. 2023
It’s really good service 😁
แปล
Francesco Baiesi
ห้องคลาสสิค เตียงใหญ่
เข้าพักเมื่อ ธ.ค. 2022
คู่รัก
12 รีวิว
2.0/10
โพสต์เมื่อ 19 ม.ค. 2023
the room was definitely not matching the pictures and size of the one sponsored. dead mosquitoes slammed on the wall, the AC was the loudest we ever met. not recommended at all
แปล
คำตอบจากที่พัก: Hi Guest, thank you for sharing your concern and bringing this to our attention. 😊 Please accept our heartfelt apologies for any inconvenience this has caused you. Please know that we are aware of your concern about your experience with our room throughout your visit. We spoke with the team about the issue and made efforts to avoid such scenarios in the future.For any more concerns & feedback, feel free to send us a message and check out our other hotels & resorts: https://bit.ly/CocotelHave a wonderful day! We hope that we can see you in the next getaway destination here at Cocotel. 💚"