โรงแรมใกล้กับ Ummo, Providencia

Very nice hotel in the Providencia district, good connection to the metro, absolutely helpful staff and good breakfast. We were a group which arrived and left on different days. We stayed for one night ...between flights. From the south to the north in this hotel and could deposit luggage, everything worked out wonderfully. I can totally recommend it

Friendly helpful staff. Lovely comfortable beds with more luxurious linen than usual. Hot showers. 3 elevators so never any waiting for one. Large continental breakfast (no hot food). Located on street with lots of restaurants. Bank 2 blocks away. Perhaps has soundproofing since there was no noise through the night.

ผมพักที่นี่สองคืนและโรงแรมอยู่ในสภาพดีมากทุกอย่างยังเหม็นกลิ่นใหม่ ทําเลไม่ค่อยดีเท่าไหร่ รอบๆ ไม่มีอะไร อย่างแท้จริง จะต้องใช้ Uber ไปไหนมาไหน ไม่เคยนั่งแท็กซี่ที่ชิลี!!! เค้าจะฉีกคุณออกหมด คนหน้าฟร้อนท์ไม่ค่อยเป็นมิตรหรือต้อนรับเลยแต่ผมว่าที่ชิลีทุกที่

Hola! El año pasado, en agosto de 2023, me hospedé con ustedes y quiero agradecerles mucho por toda la atención. Especialmente quiero destacar la atención de Daniel, quien fue muy amable y nos ayudó enormemente con todo lo que necesitábamos durante nuestra estadía

This was our second trip to Santiago and to this hotel, we really enjoyed our first trip so decided to stay again. Wasn’t as good as the first stay but the hotel is nice and clean. It has good spaces with a living wall, restaurant and bar area with outside seating. Clean rooms, breakfast was not very inspiring mainly continental with limited hot food offerings. Now for the negatives Diamond member and we didn’t receive a room upgrade which was disappointing as the hotel wasn’t busy and my family who are gold were giving an upgrade we checked in at the same time (us first). Terrible room keys had to have them changed 3 times as they stopped working and reception staff didn’t seem too concerned about the inconvenience. On checkout I asked to pay with part cash I was told that this couldn’t be done due to taxes, which I’ve never experienced in the past at any Hilton, Felt that Daniel was very unhelpful and didn’t seem to really want let me pay with any cash as it wasn’t convenient for him. Shower temperature is impossible to get right either too hot or too cold.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

เราพักที่โรงแรมนี้สองคืนเมื่อเราไปซานดิเอโกชิลีและประสบการณ์ของฉันค่อนข้างดี กระบวนการเช็คอินราบรื่นไม่มีข้อร้องเรียนยกเว้นการขาดพนักงานคอยดูแลกระเป๋าเดินทาง เราได้ห้องกลางอาคารและห้องพักกว้างขวางและสะดวกสบายพร้อมเครื่องทําความร้อนทํางานและเครื่องปรับอากาศเพื่อเตือนภัยจากสภาพอากาศที่หนาวเย็นในซานดิเอโก น่าเสียดายที่เราไม่สามารถเพลิดเพลินกับอาหารเช้าได้เนื่องจากข้อ จํากัด ของการเดินทาง แต่โดยรวมแล้วเรามีช่วงเวลาที่ดีและอยากจะแนะนําสิ่งนี้ให้กับทุกคนที่กําลังมองหาที่พักที่ดีในใจกลางเมืองซานดิเอโก