NH Collection Carlo IV

Lovely hotel in Prague! The overall atmosphere is full of classic beauty. My room was spotless and had all the essentials. Best of all, the pool and sauna facilities provided me with a fantastic start to my morning every single day. Highly recommended!

Impeccable from check-in to check-out! 5* service. The staff, the spa, the whole history of the building. I was in heaven!! I will recommend this place (or should I say palace). Can’t wait to return.

Great location in the city centre with great facilities. Service is top notch with good facilities.

The hotel was perfect and very clean . Staff are so friendly. Just keep in mind it’s a huge hotel so you may feel like lost in a maze while finding your room 😅

Stuff is very helpful, and helped me with everything I needed. Very easy to get around the city from this location. The hotel and rooms look very classic and nice

Although the building and service were all good, it wasn't worth the money and we found the small room and lack of facilities disappointing. When we arrived they asked us to pay again, as they couldnt find our payment from Trip.com for our reservation. A couple hours after check-in we were told the pool and sauna would be closed for the whole stay. We paid specifically the high price because they offered pool and other facilities. We got no compensation for the inability to use the pool and sauna, and they suggested we could get for a spa treatment at 30% discount, which of course we still would have had to pay a lot of money for. We felt like we should have got some money back for the lack of facilities.

This is the best hotel during our journey in these 10 days. The reception staffs are all very professional and ready for help. The location is very convenient to the Christmas market.

Receptionist welcome and nice service the hotel lovely of service

Whole experience is great . Such great team of staffs. Everyone is helpful and friendly. Even the house keeping team . Great hospatily .