I loved this hotel and thought it was great value! The staff were friendly, rooms dark and comfortable, and despite being on the road it wasn’t too noisy at all.
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ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ เม.ย. 2025
คู่รัก
1 รีวิว
2.5/10
โพสต์เมื่อ 9 พ.ค. 2025
My stay in this hotel is one of the worst hotel experience that I’ve had. I was trying to accommodate to their accommodations, but when I simply asked if they can check for the AC unit in my room they proceeded to tell me that it works which it didn’t because it was hot and I’ve told them twice. On top of that the receptionist was rude when I was being respectful and asking if they can simply just check it or if they can trade me a room with a working AC unit. No one came and checked on the AC unit, even when they said they would. I would not recommend staying here unless you want to use the window as AC or Heat. Also, the water pressure was not good in the shower it flooded the shower floor while the pressure wasn’t even good. The room number that I stayed 408
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คำตอบจากที่พัก: Dear guest,We regret to hear about your less than satisfactory experience during your stay in our hotel. The comfort of our guests is a matter of utmost importance to us and clearly, we have not lived up to your expectations in this instance.It is unfortunate that you faced an issue with the air conditioning unit and your concerns were not addressed promptly. We are committed to providing excellent customer service and we are sorry if the response from our staff did not reflect this commitment.We also understand your frustration regarding the water pressure in the shower. A relaxing shower can make a world of difference, especially when away from home, and we're sorry to hear that this was not your experience.While we understand that this has impacted your overall perspective of our hotel, we hope you will give us another chance to provide the service and comfort that we strive to offer to all our guests. Kind RegardsNH Poznan Team
Lucas Bùi Everling
ห้องสแตนดาร์ด
เข้าพักเมื่อ ก.ค. 2025
คู่รัก
4 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 17 ส.ค. 2025
Everything was nice. Super friendly staff, clean rooms, good location!
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คำตอบจากที่พัก: Dear Lucas,It's delightful to hear that you enjoyed your stay at our hotel and found the staff to be friendly, rooms clean, and location convenient. Your positive comments are greatly appreciated. We strive to provide our guests with an exceptional experience, and your feedback suggests we are achieving that goal. We look forward to the opportunity of welcoming you back in the near future.Agnieszka OćwiejaGeneral ManagerNH Poznan
Mariuszek
ห้องซูพีเรียร์
เข้าพักเมื่อ มิ.ย. 2025
ทำงาน
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 21 ต.ค. 2025
Polecam super
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คำตอบจากที่พัก: Szanowny Panie Mariuszu,dziękujemy za tak wysoką ocenę i miłe słowa. Cieszymy się, że pobyt w naszym hotelu okazał się udany. Mamy nadzieję, że już wkrótce będziemy mogli ponownie Pana powitać w NH Poznań!Z poważaniem,Agnieszka OćwiejaGeneral Manager
Забронировал за пол часа до прихода и все прошло успешно. Персонал лояльний, номер чист. Правда кондиционер в жару +33 помогал, но не супер аж
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ผู้เข้าพัก
เข้าพักเมื่อ ธ.ค. 2025
เดินทางกับเพื่อน
10/10
เลิศมาก
โพสต์เมื่อ 3 ม.ค. 2026
I had a wonderful stay at NH Hotel in Poznań. The location is excellent, within walking distance of the Old Town and main attractions. The room was clean, spacious, and very comfortable, making it easy to relax after a long day. The staff were professional, friendly, and always willing to help with a smile. Breakfast was fresh, well-organized, and offered a good variety of choices. Overall, the hotel provided great value and a pleasant experience. I would definitely stay here again and highly recommend it to anyone visiting Poznań.
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Cristina S
เข้าพักเมื่อ ต.ค. 2025
ทำงาน
10/10
เลิศมาก
โพสต์เมื่อ 1 พ.ย. 2025
The rooms are really fantastic, spacious, quiet and clean. The breakfast was delicious. It is very close to the old city and
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คำตอบจากที่พัก: Dear Guest, Thank you for sharing such thoughtful feedback. We are delighted to hear that you enjoyed the spacious, quiet, and clean rooms, as well as the delicious breakfast. It is wonderful to know our location enhanced your visit to the old city. Your comments reflect the comfort and quality our team strives to provide. We appreciate your support and look forward to welcoming you back for another enjoyable stay. Best regards, Agnieszka Oćwieja General Manager
Fantastic_four_232
เข้าพักเมื่อ ส.ค. 2025
ครอบครัว
4.0/10
โพสต์เมื่อ 5 ก.ย. 2025
We stayed in this hotel just for one night. Unfortunately we couldn’t stand a second night. It was too old and the two rooms that was given to us were too dark. Narrow and dark corridors, with stairs, lead you to the rooms. You had to lift your suitcases in order to arrive or leave your room. Breakfast was served in a very small and dark room and it included only the basic items. Also there was not soundproofing and we heard people in the next room and the trams passed along the road
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คำตอบจากที่พัก: Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Your comments regarding the rooms, corridors, breakfast area, and soundproofing are very valuable to us, as they highlight areas where we can improve both our facilities and services. We sincerely apologize for the inconveniences you experienced and regret that you felt unable to extend your stay. Please be assured that we take your observations seriously and will carefully review them with our team to ensure a more comfortable experience for our future guests. We hope you may consider giving us another opportunity in the future to provide you with a stay that reflects the standards we strive for. Kind regards, Agnieszka Oćwieja General Manger
iwonaimju
เข้าพักเมื่อ ก.ค. 2025
อื่นๆ
10/10
เลิศมาก
โพสต์เมื่อ 9 ส.ค. 2025
The hotel location was perfect for exploring the city.The room was spacious and clean with a comfortable bed
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คำตอบจากที่พัก: Dear Guest, It's delightful to read that you found our hotel to be perfectly located for your city exploration. We understand how important a clean and spacious room is for a relaxing stay, and it's wonderful to know that we were able to provide that for you. We're especially pleased that you found the bed comfortable, as a good night's sleep is essential when you're travelling. We hope to have the opportunity to serve you again and continue to meet your expectations. Best regards. Agnieszka Oćwieja General Manager NH Poznan
EMdonna
เข้าพักเมื่อ มี.ค. 2025
อื่นๆ
8.0/10
ดีมาก
โพสต์เมื่อ 23 เม.ย. 2025
The hotel staff were very helpful and polite. Always happy to help and answer any queries. It also has a great location - 10-15 mins walk to Old Market Square. Tram line is just outside with some tram route stops just a min walk away. There are a lot of restaurants near the hotel too. Breakfast buffet offers hot and cold food with a variety of options. We were in a Standard Double Room with extra bed ( 3 guests) and the room was on the cozier side for 3 adults. We thought there was a bathtub as shown on the booked room details but only had a shower. It was a bit disappointing but it was ok. Will definitely come back here when we visit Poznan again.
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คำตอบจากที่พัก: Dear Guest, Your detailed feedback is much appreciated. It's heartening to know that our staff's helpful and polite nature added value to your experience. We take pride in our strategic location and the variety we offer in our breakfast buffet. We note your comments about the room and the discrepancy noted in the bathroom facilities. We apologize if this caused any inconvenience. We strive to ensure our guest's comfort and will certainly look into this matter. It is delightful to hear that you plan on returning to us on your future visit to Poznan. We look forward to welcoming you back. Best Regards. Agnieszka Oćwieja General Manager
acjkit2
เข้าพักเมื่อ ก.ย. 2024
ทำงาน
6.0/10
โพสต์เมื่อ 15 ต.ค. 2024
I stayed from March 2024 to July 2024 as is with my job with requires me to stay several months in different cities and I prefer hotels above apartments Pros -Excellent location -Good restaurant -Super Friendly and Helpful staff -I was given a room of my choice with large balcony at regular price for over 4 months - super cheap and fast laundry - everyday complimentary water and room cleaning - fresh linen twice a week - location once again a plus, sit outside for a morning coffee or a wine on a lazy evening or walk to the city centre it’s the best Cons -Parking is far away, although I switched to uber in one month from rental self drive car and it picks and drops directly in front - may the worlds worst WiFi. I have stayed in several hundreds of hotels and nothing compares to this WiFi - 4 months everyday there was same breakfast - restaurant although good, limited food options - spa was hard to book and almost never possible to book in your time preferences - sauna halftime was not working Alternative - Altus but this has no laundry and no outside seating almost no parking - Park Inn good location great parking but location for NH is still better - Hampton great location with no parking and no laundry
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คำตอบจากที่พัก: Dear Sir, Thank you for sharing your detailed feedback. We are delighted to hear that you enjoyed your extended stay with us and found our location, restaurant and staff to be highlights of your experience. It is great to know you appreciated the large balcony and the complimentary services we offer. We sincerely apologize for the issues you encountered with wifi and the limited breakfast options during your stay. Your comments about the spa booking difficulties are also noted, and we will work on improving that process for our guests. We appreciate your comparison with other hotels and are glad that our location stood out for you. We hope to welcome you back at NH Poznan in the future and provide an even better experience! Kindest regards, Agnieszka Oćwieja General Manager
STAR030
เข้าพักเมื่อ ก.พ. 2025
ทำงาน
10/10
เลิศมาก
โพสต์เมื่อ 3 มี.ค. 2025
I have been Poznan 15 times and this is the best hotel. Can not fault. They have the cleanest room and best showers
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คำตอบจากที่พัก: Dear Guest, Your kind words have truly brightened our day! It's fantastic to hear that our hotel stands out as the best amidst your numerous visits to Poznan. Our team works diligently to ensure all rooms are immaculate and comfortable, and it brings us joy to know that our efforts have been recognized, especially regarding the cleanliness and quality of our showers. We look forward to welcoming you back on your next visit to Poznan. Kind regards, Agnieszka Oćwieja General Manager
Manisha B
เข้าพักเมื่อ ส.ค. 2024
อื่นๆ
10/10
เลิศมาก
โพสต์เมื่อ 14 ก.ย. 2024
Overall an excellent experience. The hotel, the service, the location & the comfort. Definitely coming back!
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คำตอบจากที่พัก: Dear Guest, Thank you for your fantastic feedback. We are delighted to hear that you had an excellent experience and enjoyed our service and overall comfort. We cannot wait to welcome you back on your next visit at NH Poznan. With regards, Agnieszka Oćwieja General Manager
PhStrad
เข้าพักเมื่อ ก.ค. 2024
เดินทางกับเพื่อน
8.0/10
ดีมาก
โพสต์เมื่อ 17 ส.ค. 2024
If you Stop Over here for few days, this is an excellent option. The rooms are large and beautiful, the comfort is perfect. Even the hotel has its own parking at almost walking distance of 200meter. You are close to the city center and the main attractions so even if public transportation is easy to use mostly you'll not need, as you are always at walking distance from everythings. Enjoy !!
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คำตอบจากที่พัก: Dear Guest, thank you for your kind feedback about your experience. It is wonderful to learn that you had amazing stay and our location in the center of the city was convenient to you. We are committed to provide memorable experience and exceptional service so we hope to see you again at NH Poznan. With regards, Agnieszka Oćwieja General Manager