I travelled to Playa Flamingo with family in November 2024. The hotel is very nice, very clean and in good order (no half broken pool chairs or furniture and everything in the room works). I must say that even the pool tables were like brand new which I have never seen in a resort. We happened to be there during the floods caused by Tropical Storm Sara and they were very accommodating with extending our stay seeing our flight was cancelled multiple times. The food is good and the beach beautiful. It is a public beach which I liked and we had a lot of fun boogie boarding. The staff is excellent. I enjoyed talking with Rudolph in the morning. They are always smiling and attentive. At the pool bar Elias and Gabriel were awesome. They were always willing to tailor our drinks whichever way we asked and always did it with a smile. We had a really nice time and really enjoyed the resort. The only thing I would improve on is the music. It's everywhere, all the time and all the same (except in the italian restaurant). Unless you go to the beach there is nowhere to escape the beach/salsa/Jimmy Buffet playlist which gets old quickly. It would be nice if the music was softer or lower or that there was none at all in the morning at the breakfast buffet, or that it would start later at the pool or that there would be moments where there was no music at the pool and we could just hear the sound of the waves, maybe have different music at dinner or not so loud, ect. Other than that we really quite enjoyed the place.
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